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Carrier

Field Service Technician

Carrier

. Commission and maintain our heat pumps at end customers’ premises and at system operators’ sites .

Posted 11/9/2026full-timeKoblenz • GermanyMid-LevelSenior💰 €42,680 - €67,376 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in commissioning, maintaining, and troubleshooting heat pumps while providing exceptional customer service in the HVAC and refrigeration sectors. Proficient in technical support and collaboration within field service teams, with a strong focus on sustainable energy solutions.

Highest-signal resume keywords
HVAC Systems MechanicRefrigeration Mechatronics TechnicianCustomer Service ExperienceRefrigerant Handling CertificateGerman Language Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Heat Pump CommissioningHeat Pump MaintenanceTroubleshooting Heat PumpsElectrical InstallationRefrigeration Technology
Soft Skills
Customer FocusTechnical AptitudeService Orientation
Certifications & Qualifications
Valid Refrigerant Handling CertificateCategory B Driving Licence
Industry Keywords
Heating TechnologyRefrigeration TechnologyAir-Conditioning TechnologyVentilation TechnologySustainable Energy Solutions

About the role

Key responsibilities & impact
  • Commission and maintain our heat pumps at end customers’ premises and at system operators’ sites
  • Provide service-oriented advice to our heating contractor customers by phone and on site to ensure customer satisfaction
  • Support colleagues in the technical field service team across the wider area surrounding the assigned territory
  • Participate in the on-call service rota to assist customers as quickly as possible
  • Help advance sustainable energy solutions by commissioning, maintaining, and troubleshooting heat pumps

Requirements

What you’ll need
  • Completed relevant vocational training as an HVAC and plumbing systems mechanic, refrigeration mechatronics technician, electrical technician for energy and building technology, electrician, or electrical installer
  • Further training as a master craftsperson or state-certified technician is preferred
  • Professional experience in customer service, for example in heating technology, refrigeration technology, or air-conditioning and ventilation technology
  • Valid refrigerant handling certificate
  • Valid Category B driving licence
  • Good written and spoken German
  • Strong technical aptitude
  • Strong customer focus
  • Willingness to travel

Benefits

Comp & perks
  • Your working day starts and ends at your home
  • Company vehicle from Mercedes-Benz, equipped on site with the necessary materials for service assignments
  • Modern company smartphone
  • Health program for employees and their families
  • Corporate benefits discounts
  • Company pension scheme
  • 30 days of paid annual leave
  • Competitive total compensation package with additional benefits and health programs
  • Eligibility for short-term bonus payments may apply