Field Service Technician, Herford Region

Carrier

. Commissioning and maintenance of our heat pumps at end customers’ premises and for system operators .

Posted 9/29/2026full-timeRemote • GermanyMid-LevelSenior💰 €42,680 - €67,376 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in commissioning, maintaining, and troubleshooting heat pumps, with a strong focus on customer service and technical support. Proficient in HVAC systems and holds relevant certifications for refrigerant handling.

Highest-signal resume keywords

HVAC Systems MechanicRefrigeration Mechatronics TechnicianCustomer Service ExperienceCategory 1 Refrigerant Handling CertificateValid Class B Driver’s License

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Heat Pump CommissioningHeat Pump MaintenanceTroubleshooting Heat PumpsRefrigeration TechnologyAir Conditioning Technology

Soft Skills

Customer FocusTechnical AptitudeService-Oriented Advice

Certifications & Qualifications

Category 1 Refrigerant Handling CertificateCategory 2 Refrigerant Handling Certificate

Industry Keywords

HVACHeating TechnologyRefrigeration TechnologyEnergy and Building TechnologyElectrical Installer

About the role

Key responsibilities & impact

Commissioning and maintenance of our heat pumps at end customers’ premises and for system operators
Providing service-oriented advice to our heating contractor customers by phone and on site to ensure customer satisfaction
Supporting colleagues in technical field service across the wider surrounding area
Participating in the on-call service to help customers as quickly as possible
Commissioning, maintaining, and troubleshooting heat pumps in the Herford region

Requirements

What you’ll need

Completed vocational training in a relevant field, such as HVAC systems mechanic, refrigeration mechatronics technician, energy and building technology electrician, or electrician/electrical installer
Ideally, further training as a master craftsperson or technician
Professional experience in customer service, for example in heating technology, refrigeration technology, or air conditioning and ventilation technology
Category 1 refrigerant handling certificate
Category 2 refrigerant handling certificate is an advantage
Valid Class B driver’s license
Good written and spoken German skills
Strong technical aptitude
High customer focus
Willingness to travel

Benefits

Comp & perks

Your working day starts and ends at home
Your company vehicle is equipped on site with the materials required for your service assignments
Fully equipped Mercedes-Benz company vehicle
Modern company smartphone
Health program for employees and their families
Corporate Benefits with attractive offers from numerous brands and service providers
Company pension scheme
30 days of paid vacation per year
Competitive total compensation package with additional benefits and health programs