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About the role
Key responsibilities & impact- Define and collaboratively execute strategies to promote and grow across the defined commercial territory
- Develop new processes, standards, and operational and go-to-market plans to achieve strategic growth
- Identify and visit key customers and determine strategies to obtain their business
- Collaborate across Carrier functions and business divisions in all territories to identify replacement opportunities and upcoming projects with existing customers
- Develop strategic plans to expand geographically, organically and inorganically
- Leverage data and analytical insights to drive performance
- Maximize people performance through inclusive leadership and engagement, including talent evaluations, attraction and development, and safety and productivity programs
- Lead and develop functional leaders to build high-performing teams
- Partner with business leaders to establish annual operating budgets and staffing plans for productive utilization of human, financial, and capital resources
- Maintain the business’s strategic competitive position and develop short- and long-term strategies and goals aligned with North American financial goals and objectives
- Establish operational action plans and targets for each market and review progress regularly with local leadership
Requirements
What you’ll need- High School diploma or GED
- 10+ years of experience in general management or operational leadership within the field-based service industry
- Ability to travel 25%-50% within the US and Canada
- Bachelor’s degree preferred
- P&L leadership experience
- Ability to lead and motivate diverse and remote teams
- Exceptional communication, interpersonal, negotiation skills, and customer focus
- Keen knowledge and understanding of the Commercial Service HVAC industry, its customers and competitors
- Demonstrated knowledge of executing advanced selling strategies, marketing techniques and general management
Benefits
Comp & perks- Short-term cash incentives, subject to plan requirements
- Medical, dental, and vision coverage
- Wellness incentives
- Retirement benefits
- Paid vacation days, up to 15 days
- Paid sick days, up to 5 days
- Paid personal leave, up to 5 days
- Paid holidays, up to 13 days
- Birth and adoption leave
- Parental leave
- Family and medical leave
- Bereavement leave
- Jury duty leave
- Military leave
- Purchased vacation
- Short-term and long-term disability
- Life insurance and accidental death and dismemberment
- Health Savings Account
- Health Care Spending Account
- Dependent Care Spending Account
- Tuition assistance