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Carrier

HR Advisor

Carrier

. Provide timely, accurate, customer-focused first-contact resolution to employees, managers, and HR professionals .

Posted 9/25/2026full-timeMonterrey • MexicoMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Provide timely, accurate, customer-focused first-contact resolution to employees, managers, and HR professionals
  • Support Human Resource Operations and business units with administrative transactions, data validation, auditing, and corrections
  • Serve as a subject matter expert for policies and procedures
  • Ensure data integrity through HR Information System audits
  • Update and analyze process designs and workflows for policies and procedures
  • Provide policy interpretation recommendations
  • Create and present training presentations
  • Research and resolve employee issues with internal and external clients and vendors
  • Serve as an employee and customer advocate
  • Identify and drive process improvements, quality, and compliance
  • Analyze data issues and provide root cause analysis
  • Incorporate Lean practices into daily activities and projects
  • Conduct analysis and prepare ongoing HR reports
  • Achieve internally set quality standards, goals, metrics, and targets
  • Assist with data migration and auditing during acquisitions
  • Ensure alignment of grading structure and support Gender Pay Reporting
  • Develop and maintain relationships with key vendors
  • Ensure use of employee self-service

Requirements

What you’ll need
  • Theoretical knowledge obtained through a University degree
  • University Degree or equivalent
  • Limited knowledge of Carrier organization
  • Less than 1 year of prior relevant experience
  • Advanced written and verbal English
  • Proactive approach

Benefits

Comp & perks
  • Competitive total rewards package
  • Other benefits and well-being programs may be included, varying by role and location
  • Employee health, security, and success support programs
  • Reasonable accommodation during the application, interview, and hiring process