Quality Manager, CSA Logistics

Carrier

. Establish, govern, and maintain logistics quality standards, formal audit frameworks, and corrective-action governance across internal distribution centers, carrier partners, and 3PL providers.

Posted 11/5/2026full-timeAtlanta • Georgia • United StatesMid-LevelSenior💰 $96,000 - $192,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in logistics quality management, including the establishment of quality standards, audit frameworks, and corrective-action governance. Proficient in leading quality audit programs and root-cause investigations while effectively managing team performance and presenting findings to executive leadership.

Highest-signal resume keywords

Quality ManagementLogistics OperationsRoot-Cause InvestigationQuality Audit ProgramsLean Six Sigma Certification

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Logistics Quality StandardsAudit FrameworksCorrective And Preventive Action (CAPA)Claims Data AnalysisInventory AuditsTransit Packaging EngineeringLoad Securement MethodologyPalletization ConfigurationsDamage Metrics AnalysisFinancial Exposure Quantification

Soft Skills

Team LeadershipContinuous ImprovementEffective CommunicationPresentation Skills

Tools & Technologies

Enterprise ERPWMSSAP

Certifications & Qualifications

American Society For Quality (ASQ) CertificationLean Six Sigma Certification

Industry Keywords

Distribution Center OperationsFreight Transportation3PL Provider ManagementQuality PerformanceAudit Compliance

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Establish, govern, and maintain logistics quality standards, formal audit frameworks, and corrective-action governance across internal distribution centers, carrier partners, and 3PL providers.
Lead shipping and handling damage investigations across distribution networks and transportation modes to identify root causes.
Standardize industrial packaging specifications, palletization configurations, transit securement, and load-quality protocols.
Analyze claims data, return trends, and damage metrics to quantify financial exposure and validate prevention savings.
Partner with Procurement and Transportation teams to drive commercial and operational corrective actions with freight providers.
Track and report audit compliance, defect recurrence rates, and customer delivery quality outcomes to executive leadership.
Prepare and manage departmental quality budgets for financial efficiency and resource optimization.
Supervise professional team members, establish objectives, and drive continuous improvement in logistics deployment.
Lead materials and inventory audits to ensure inventory integrity and product availability.
Report to the Senior Manager, Operational Excellence.

Requirements

What you’ll need

Bachelor’s degree in Quality, Engineering, Supply Chain, or Logistics.
3+ years of experience in quality management, distribution center operations, warehousing, freight transportation, or logistics operations.
2+ years of experience leading and executing quality audit programs, root-cause investigations, and corrective and preventive action (CAPA) governance.
Demonstrated ability to supervise, lead, and develop professional team members.
Demonstrated comfort and effectiveness presenting quality metrics and operational findings to senior executive leadership.
Ability to travel up to 25% domestically within the United States for site audits and supplier reviews.
Must be able to fulfill the hybrid work schedule requiring 3 days in office, 2 days remote per week at the Atlanta Digital Hub in Atlanta, GA.
American Society for Quality (ASQ) certification or Lean Six Sigma certification.
Deep technical expertise in transit packaging engineering, ASTM/ISTA testing standards, and load securement methodology.
Experience managing 3PL provider quality performance and commercial claims resolution.
Familiarity with enterprise ERP and WMS environments such as SAP.

Benefits

Comp & perks

Short-term cash incentives, subject to plan requirements
Medical, Dental, Vision
Wellness incentives
Retirement Benefits
Paid vacation days, up to 15 days
Paid sick days, up to 5 days
Paid personal leave, up to 5 days
Paid holidays, up to 13 days
Birth and adoption leave
Parental leave
Family and medical leave
Bereavement leave
Jury duty leave
Military leave
Purchased vacation
Short-term and long-term disability
Life Insurance and Accidental Death and Dismemberment
Health Savings Account
Health Care Spending Account
Dependent Care Spending Account
Tuition Assistance