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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in HVAC and refrigeration technologies, with a strong focus on technical sales, account management, and customer relationship development. Proficient in sales forecasting, margin analysis, and the use of SAP and Salesforce for effective account planning and management.
Highest-signal resume keywords
HVAC And Refrigeration ExperienceTechnical Sales ExpertiseSales Forecasting And Margin AnalysisSAP And Salesforce ProficiencyCustomer Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ForecastingMargin AnalysisTechnical SellingQuotation DevelopmentRefrigeration TechnologiesVariable Frequency Drive (VFD) KnowledgeEmerging Refrigerants KnowledgeApplication EngineeringAccount ManagementCross-Functional Coordination
Soft Skills
Strong Communication SkillsPresentation SkillsOrganizational SkillsFollow-Through SkillsAbility To Work Independently
Tools & Technologies
SAPSalesforceMicrosoft OfficeTechnical Presentation ToolsSimulation And Selection Tools
Industry Keywords
HVACRefrigerationCommercial RefrigerationResidential RefrigerationLow-GWP RefrigerantsNatural RefrigerantsCustomer Account PlanningTechnical Sales SupportSIOP ActivitiesMarket Intelligence
About the role
Key responsibilities & impact- Own and grow selected Eastern U.S. and Canadian customer accounts
- Serve as the primary commercial contact and develop account plans supporting revenue and profitability objectives
- Build relationships across customer engineering, purchasing, operations, sales, product management, quality, finance, and leadership teams
- Conduct regular customer visits and document opportunities, concerns, commitments, and follow-up actions
- Develop new business by identifying applications, projects, competitive conversions, and cross-selling opportunities
- Prepare quotations and customer-specific pricing recommendations
- Evaluate costs, margins, multipliers, freight, and market conditions
- Negotiate commercial terms and communicate approved pricing actions to customers
- Coordinate technical sales support with Application Engineering and Product Management
- Support compressor and accessory selection, performance data, application guidelines, simulation and selection tools, refrigerant transitions, and technical presentations
- Partner with Customer Service, planning, logistics, manufacturing, finance, quality, and engineering to resolve customer issues
- Monitor open orders, backlog, lead times, delivery performance, past-due balances, and customer commitments
- Escalate business risks and coordinate recovery plans
- Support Sales, Inventory and Operations Planning (SIOP) activities through accurate monthly and annual forecasts
- Maintain account, customer, market, pricing, opportunity, call, and visit information in approved systems
- Gather and communicate market intelligence, customer feedback, competitive activity, regulatory developments, and application requirements
- Represent Carlyle at customer meetings, technical training, industry events, and regional or international trade shows
- Coordinate customer meetings and deliver commercial and technical presentations
- Communicate product, quality, safety, supply, and pricing notifications to assigned customers
Requirements
What you’ll need- Bachelor’s degree with 3+ years of HVAC, refrigeration, technical sales, application engineering, or account-management experience; or High School Diploma with 5+ years of HVAC, refrigeration, technical sales, application engineering, or account-management experience
- Experience with commercial and residential refrigeration compression technologies and applications, including reciprocating, screw, scroll, rotary, and variable-speed products
- Understanding of Variable Frequency Drive (VFD) products and applications
- Knowledge of current and emerging refrigerants, including low-GWP and natural refrigerants such as CO2, ammonia, and propane
- Experience with sales forecasting, margin analysis, pricing, customer account planning, and technical or consultative selling
- SAP and Salesforce knowledge and experience
- Ability to manage customer relationships, develop quotations, communicate technical information, negotiate commercial matters, and coordinate cross-functional issue resolution
- Strong written, verbal, presentation, organizational, and follow-through skills
- Ability to work independently in a customer-facing role
- Proficiency in Microsoft Office, including Word, PowerPoint, and Excel
- Remote, preferably in the Eastern/Central Time Zone USA, near a major airport
- Estimated 35% travel within the United States with occasional international travel
Benefits
Comp & perks- Short-term cash incentives, subject to plan requirements
- Medical, Dental, Vision
- Wellness incentives
- Retirement Benefits
- Paid vacation days, up to 15 days
- Paid sick days, up to 5 days
- Paid personal leave, up to 5 days
- Paid holidays, up to 13 days
- Birth and adoption leave
- Parental leave
- Family and medical leave
- Bereavement leave
- Jury duty leave
- Military leave
- Purchased vacation
- Short-term and long-term disability
- Life Insurance and Accidental Death and Dismemberment
- Health Savings Account
- Health Care Spending Account
- Dependent Care Spending Account
- Tuition Assistance
