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Carrier

Senior Manager, Operational Excellence

Carrier

. Develop and execute the CSA Logistics operational excellence roadmap and annual continuous improvement portfolio .

Posted 11/11/2026full-timeAtlanta • Georgia • United StatesSenior💰 $117,500 - $234,500 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Lean Methodologies, Six Sigma Tools, and Continuous Improvement within multi-site supply chain and logistics environments. Proven ability to lead cross-functional teams, optimize operational performance, and communicate strategic insights effectively.

Highest-signal resume keywords
Lean MethodologiesSix Sigma ToolsOperational ExcellenceProject ManagementCross-Functional Leadership

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Operational ImprovementProcess ControlsKPI EstablishmentValue Stream MappingRoot-Cause AnalysisFinancial Business Case DevelopmentInventory OptimizationCycle-Time ReductionCost-Per-Unit ImprovementPerformance Metrics
Soft Skills
Executive-Level CommunicationMentoringInfluencingProblem-SolvingAnalytical Thinking
Certifications & Qualifications
Lean Six Sigma Black BeltMaster Black BeltProject Management Professional (PMP)
Industry Keywords
Supply ChainLogisticsDistribution CentersContinuous ImprovementOperational ExcellenceMulti-Site ManagementSOP StandardizationPerformance CadencesFinancial ValidationStakeholder Coordination

Tech Stack

Tools & technologies
PMP

About the role

Key responsibilities & impact
  • Develop and execute the CSA Logistics operational excellence roadmap and annual continuous improvement portfolio
  • Standardize tier management, SOPs, scorecards, process controls, and daily performance cadences across multi-site distribution centers
  • Lead productivity, throughput, inventory optimization, cycle-time reduction, and cost-per-unit improvements across the Americas logistics network
  • Quantify operational improvement opportunities, develop financial business cases, and validate hard-dollar and cost-avoidance benefits with Finance
  • Coordinate DC, Transportation, SIOP, Quality, IT, and business-unit stakeholders to streamline end-to-end execution
  • Build continuous improvement capability and problem-solving culture using Lean, Six Sigma, Kaizen events, and root-cause analysis
  • Establish and maintain KPIs including units per labor hour, labor efficiency gains, milestone delivery, and standard work audit compliance
  • Conduct operational reviews with regional site leadership to evaluate scorecards, audit controls, and sustain gains
  • Communicate metric dashboards, status changes, risk mitigations, and strategic optimization opportunities
  • Report to the Director, Logistics & Transportation

Requirements

What you’ll need
  • Bachelor's degree in Operations, Supply Chain, Engineering, or Business Management
  • 8+ years of progressive operational excellence, continuous improvement, or multi-site supply chain and logistics leadership experience
  • Deep expertise in Lean methodologies, Six Sigma tools, standard work deployment, value stream mapping, and root-cause problem solving in warehousing, distribution, or transportation environments
  • Proven track record of quantifying operational initiatives and partnering directly with Finance to validate sustained P&L savings and cost avoidance
  • Advanced analytical approach to solving complex operational challenges, balancing risk and financial reward using both hard and soft skills
  • Demonstrated ability to lead, influence, and mentor diverse, cross-functional teams in a dynamic matrix environment without direct line authority
  • Strong project management capabilities with a disciplined approach to milestone delivery and multi-site program governance
  • Excellent executive-level written and verbal communication skills, with the ability to translate operational metrics into strategic business insights
  • Willingness and ability to travel regionally approximately 25–40% to network distribution centers and logistics facilities
  • Lean Six Sigma Black Belt, Master Black Belt, or Project Management Professional (PMP) certification preferred
  • Master of Business Administration (MBA) or advanced degree in Supply Chain or Engineering a plus

Benefits

Comp & perks
  • Short-term cash incentives, subject to plan requirements
  • Medical, Dental, Vision
  • Wellness incentives
  • Retirement Benefits
  • Paid vacation days, up to 15 days
  • Paid sick days, up to 5 days
  • Paid personal leave, up to 5 days
  • Paid holidays, up to 13 days
  • Birth and adoption leave
  • Parental leave
  • Family and medical leave
  • Bereavement leave
  • Jury duty leave
  • Military leave
  • Purchased vacation
  • Short-term and long-term disability
  • Life Insurance and Accidental Death and Dismemberment
  • Health Savings Account
  • Health Care Spending Account
  • Dependent Care Spending Account
  • Tuition Assistance
  • Hybrid work: 2 days remote per week