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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Commercial HVAC service and sales, with a strong focus on customer relationship management, project management, and market analysis. Capable of developing service contracts, negotiating terms, and implementing strategic sales initiatives in the maritime HVAC industry.
Highest-signal resume keywords
Commercial HVAC Service ExperienceCustomer Relationship ManagementProject ManagementSales Strategy DevelopmentMarket Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Service Contract PreparationSales ForecastingQuotation PreparationEfficiency Improvement AnalysisChiller Plant Retrofit Implementation
Soft Skills
Oral CommunicationNegotiation SkillsProblem-Solving
Tools & Technologies
Carrier Products Knowledge
Certifications & Qualifications
High School Diploma or GEDBachelor’s Degree (Preferred)
Industry Keywords
Maritime HVAC IndustryCustomer Needs AnalysisSales Activities ImprovementFinancial Insight
About the role
Key responsibilities & impact- Maintain a network of end customers
- Build long-term customer relationships through active contacts and cooperation with internal and external parties for project management and sales
- Prepare service contracts for new and existing customers and submit them for approval
- Signal complaints and bottlenecks and undertake necessary improvement actions
- Prepare proactive and reactive quotations
- Research ships to identify efficiency improvements and provide customer advice
- Realize service sales
- Analyze market developments and customer needs to identify service product development and solution opportunities
- Translate sales opportunities into sales-promoting activities and create management-approved strategies
- Provide information, negotiate contract and sales terms, and close contracts/orders
- Account for all projects
- Implement high-level control systems and chiller plant retrofits with the controls and modernization/retrofit team
- Evaluate commercial effects of plans and propose improvements to sales activities
- Visit key and potential accounts
- Prepare monthly sales forecasts
- Create reports and provide management information
- Advise the Service Manager and Managing Director on policy matters
- Identify departmental process gaps and bottlenecks and recommend solutions
- Lead or carry out relevant projects and contribute to implementing results
Requirements
What you’ll need- High school diploma or GED
- 5 years of Commercial HVAC service industry experience
- Willingness and ability to travel up to 40% domestically and internationally as required by business needs
- Preferred: Bachelor’s degree
- Preferred: 5 years of experience in maritime HVAC industry
- Preferred: Knowledge of Carrier products and services
- Preferred: Knowledge of the marine market and key customers
- Commercial skills and good oral communication skills to maintain the network and negotiate during (customer) calls
- Financial insight
Benefits
Comp & perks- Short-term cash incentives, subject to plan requirements
- Medical, Dental, Vision
- Wellness incentives
- Retirement Benefits
- Paid vacation days, up to 15 days
- Paid sick days, up to 5 days
- Paid personal leave, up to 5 days
- Paid holidays, up to 13 days
- Birth and adoption leave
- Parental leave
- Family and medical leave
- Bereavement leave
- Jury duty leave
- Military leave
- Purchased vacation
- Short-term and long-term disability
- Life Insurance and Accidental Death and Dismemberment
- Health Savings Account
- Health Care Spending Account
- Dependent Care Spending Account
- Tuition Assistance