Specialist, Distribution Centers Order Management

Carrier

. Drive customer on-time-delivery and past due metrics aligned with customer expectations .

Posted 9/23/2026full-timeSanta Catarina • MexicoMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in supply chain management, order fulfillment, and operational efficiency, with a strong focus on data analysis and customer-centric strategies. Proven ability to drive process improvements and manage cross-functional projects effectively.

Highest-signal resume keywords

Supply Chain ManagementOrder ManagementData AnalysisProcess ImprovementCustomer Fulfillment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisOperational EfficiencyCapacity PlanningLogistics CoordinationOrder Fulfillment

Soft Skills

Analytical SkillsProblem-SolvingCommunicationInterpersonal Skills

Certifications & Qualifications

Bachelor’s Degree

Industry Keywords

SIOPCustomer-Centric CultureOperational PerformanceCross-Functional ProjectsTrends Analysis

About the role

Key responsibilities & impact

Drive customer on-time-delivery and past due metrics aligned with customer expectations
Champion a customer-centric culture
Identify at-risk orders and drive mitigation actions
Prioritize units in transit allocated to customer orders
Partner with customer services to manage escalations and priorities
Align daily and monthly capacity with SIOP and Distribution Centers
Drive cross-functional projects to enhance operational efficiency
Foster integration between customer services, manufacturing, distribution centers, and transportation
Analyze data and report operational performance to executive management
Identify trends, opportunities, and areas for improvement

Requirements

What you’ll need

Bachelor’s degree in Supply Chain Management, Business Administration, or Engineering
Minimum of 3 years of experience in order management, customer fulfillment, supply chain management, transportation, or operations
Strong analytical and problem-solving skills
Track record of driving process improvements and operational efficiencies
Exceptional communication and interpersonal skills
Experience coordinating logistics and order fulfillment across the United States, Mexico, and Canada (nice to have)
Prior experience partnering with SIOP and Manufacturing teams to manage capacity planning (nice to have)
Advanced capability in data analysis tools to predict order delays and build proactive recovery plans (nice to have)

Benefits

Comp & perks

Competitive total rewards package
Other benefits and well-being programs may be included, varying by role and location
Programs designed to support employees’ health, security, and success
Reasonable accommodation available during the application and hiring process