Collections and Contracts Coordinator

Carver Companies

. Coordinate with the Commercial Sales Administrator to collect onboarding paperwork for new commercial customers, including account applications, credit documents, W-9s, and certificates of insurance .

Posted 10/23/2026full-timeAlbany • New York • United StatesMid-LevelSenior💰 $25 - $35 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in accounts receivable management, contract administration, and customer communication while maintaining high attention to detail and accuracy in documentation. Proficient in supporting finance-related projects and ensuring compliance with internal and external audits.

Highest-signal resume keywords

Accounts Receivable ManagementContract AdministrationCustomer CommunicationMicrosoft Office Suite ProficiencyAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Accounts ReceivableContract AdministrationCredit EvaluationDocument ManagementPayment ReconciliationAudit SupportCash Flow ForecastingBilling Dispute ResolutionVendor OnboardingSales Operations

Soft Skills

Organizational SkillsProblem SolvingSound JudgmentCommunication SkillsDiscretion

Tools & Technologies

ERP SystemsCRM SystemsMicrosoft Office Suite

Industry Keywords

Commercial SalesOnboarding ProcessesAudit ComplianceCustomer CorrespondencePayment Commitments

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Coordinate with the Commercial Sales Administrator to collect onboarding paperwork for new commercial customers, including account applications, credit documents, W-9s, and certificates of insurance
Partner with the commercial sales team to ensure contract terms, billing requirements, and customer information are accurate and up to date
Evaluate customer creditworthiness and assist in establishing or updating credit limits
Maintain organized, audit-ready documentation for contracts, onboarding materials, remittances, payment confirmations, and customer correspondence
Verify incoming bank payments, ensure proper allocation, and capture remittance information for AR posting and reconciliation
Lead proactive accounts receivable collections communication with customers, monitor aging reports, and follow up on overdue accounts
Track and document customer communications and payment commitments
Escalate collection issues to the Treasurer or appropriate internal stakeholders when necessary
Reconcile customer accounts and resolve payment discrepancies or billing disputes with sales and operations
Support the Treasurer and Finance team with internal and external audits, compliance reviews, cash flow forecasting, and AR performance metrics
Provide administrative and operational support for finance-related projects as needed

Requirements

What you’ll need

High school diploma or equivalent required
Associate’s or Bachelor’s degree in Accounting, Finance, HR, or related field preferred
Experience in accounts receivable, contract administration, sales operations, or a related administrative/finance role
Strong organizational skills with the ability to manage multiple priorities and deadlines
Excellent written and verbal communication skills, especially in customer-facing interactions
High attention to detail and accuracy in documentation and data handling
Proficiency with Microsoft Office Suite and familiarity with ERP or CRM systems
Comfortable owning processes, following structured workflows, and solving problems in ambiguous or evolving situations
Sound judgment and discretion in handling confidential information
Experience supporting a commercial sales team or working in a fast-paced, cross-functional environment preferred
Knowledge of contract workflows, vendor onboarding processes, document management systems, or audit support preferred
Ability to sit for extended periods while working at a computer
Ability to view computer screens and printed materials with or without reasonable accommodation
Occasional standing, walking, bending, or lifting light office materials up to 10–15 pounds
Ability to communicate effectively in person, by phone, and via virtual meeting platforms

Benefits

Comp & perks

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position
Standard business hours, with occasional extended hours during budgeting cycles, forecasts, or month-end close
Limited business travel may be required based on business needs