Casa dos Ventos Energias Renováveis

Accounting Manager

• Prepare complete individual and consolidated financial statements: Balance Sheet, Income Statement, Statement of Cash Flows, Statement of Changes in Equity, and Notes to the Financial Statements, in accordance with Brazilian Accounting Pronouncements (CPC) and IFRS
• Monitor and implement new accounting standards and regulations
• Assess the accounting impact of new company transactions and operations
• Provide technical support and guidance to the accounting team and other departments on financial statements and accounting standards
• Prepare information and provide support during external audits, explaining methodologies and responding to technical inquiries

Explore Accounting Supervisor at Casa dos Ventos Energias Renováveis. Review requirements and application details.

Accounting Supervisor

General

• Coordinate the support team’s daily activities, distributing tickets and priorities between remote and field support for offices and power plants
• Implement and maintain ITSM/ITIL best practices for Incident Management, Service Request Management, Problem Management, and Access Management
• Ensure compliance with deadlines, SLAs, Standard Operating Procedures, and Information Security policies
• Act as the escalation point of contact for critical incidents affecting corporate users and power plant operations
• Develop the team through technical guidance, feedback, and knowledge sharing
• Lead the evolution and optimization of ITSM as the central support platform
• Establish streamlined mechanisms for submitting support tickets
• Create automated workflows for recurring requests, such as password resets, access provisioning, and software installation
• Configure and maintain ITSM integrations with hardware and software inventory tools
• Implement inventory control for parts, peripherals, and hardware replacements in the ITSM platform
• Configure request, multilevel approval, and access auditing workflows
• Create and maintain a knowledge base with procedures and playbooks, promoting self-service
• Develop and maintain operational dashboards for agent management, workload allocation, and the elimination of rework
• Monitor and report service KPIs to management on a monthly basis
• Identify bottlenecks and propose continuous improvements to the user journey and support infrastructure

Explore User Support Coordinator, Offices & Service Desk at Casa dos Ventos Energias Renováveis. Review requirements and application details.