Accounts Receivable Specialist

Casella Waste Systems, Inc.

. Provide customer service associated with accounts receivable functions .

Posted 11/5/2026full-timeUnited StatesJuniorMid-Level💰 $20 - $22 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills while managing accounts receivable functions, including payment processing and billing inquiries. Proficient in utilizing multiple systems for effective communication and resolution of customer issues.

Highest-signal resume keywords

Customer Service ExperienceAccounts Receivable ManagementMicrosoft Office ProficiencyActive Listening SkillsAnalytical Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Accounts ReceivableBilling ProcessesPayment ProcessingExcel KnowledgeDocument CommunicationCredit Risk MitigationUnapplied Cash ProcessingAccount AdjustmentsDun & Bradstreet ReportsExperian Reports

Soft Skills

Team-OrientedOrganizedAdaptableResults-OrientedExcellent Verbal Communication

Certifications & Qualifications

Associate's DegreeBachelor's Degree in Accounting or Finance (Preferred)

Industry Keywords

Customer Portfolio ManagementCollection ProcessesBankruptcy ProcessesCollaborative EnvironmentTimelines Management

About the role

Key responsibilities & impact

Provide customer service associated with accounts receivable functions
Build consumer relationships and secure payment
Create positive payment habits and assist customers with billing and service inquiries
Implement collection processes for past due accounts using multiple systems
Document internal and external communications
Assess customer account information to determine appropriate actions while retaining customers
Manage a customer portfolio through phone, fax, email and customer portals
Communicate with customers using active listening to resolve questions and concerns
Explain possible solutions and ensure customers feel supported
Follow departmental procedures for daily operations
Liaise between customers and internal departments to mitigate credit risk
Participate in training and learning opportunities
Navigate multiple platforms and systems, reconcile account history, identify discrepancies, billing needs and required resolutions
Field inbound calls, resolve inquiries, maintain communication with customers and division teams, and support monthly reporting
Perform unapplied cash processing, assist with training, understand bankruptcy processes, and resume services and billing on delinquent accounts as applicable
Cross-train lines of business, process account adjustments and credit requests, read Dun & Bradstreet and Experian reports, mentor colleagues, and analyze account changes as applicable to career level

Requirements

What you’ll need

Associate's degree or equivalent experience
Legally eligible to work in the US
Ability to work on site in Rutland, VT
Ability to work with specific timelines
0-2 years of accounting or related experience desired
Bachelor's degree in an accounting or finance related field preferred
Customer service experience preferred
Proficiency with Microsoft Office Applications
Basic to intermediate knowledge of Excel
Excellent verbal, written, analytical and formal presentation skills
Ability to work under pressure
Ability to work as part of a team in a collaborative environment
Responsible, team-oriented, attentive, organized, adaptable, and results-oriented

Benefits

Comp & perks

Medical, Dental, Vision, Life & Disability Insurance
Maternity & Parental Leave
Flexible Spending Accounts
Discounted Stock Program
401K
Employee Awards
Employee Assistance Plan
Wellness Incentive
Tuition Assistance
Career Pathways
Employee stock purchase and retirement savings options
Competitive wages
Comprehensive medical plans