HR Manager, People Operations

Casepoint

. Own and continuously improve employee lifecycle processes, including onboarding, offboarding, employee records, and related HR operations .

Posted 9/15/2026full-timeWashington • Virginia • United StatesSeniorLead💰 $110,000 - $130,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing employee lifecycle processes, HR compliance, and benefits administration while leveraging HRIS and technology to enhance operational efficiency. Proven ability to drive continuous improvement initiatives and maintain accurate HR records in a fast-paced environment.

Highest-signal resume keywords

Employee Lifecycle ManagementHRIS ExperienceBenefits AdministrationHR ComplianceContinuous Improvement

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

HR OperationsData ReportingProject ManagementProblem SolvingCompliance Auditing

Soft Skills

Organizational SkillsAnalytical SkillsCommunication Skills

Tools & Technologies

ADP Workforce NowHR TechnologyAutomation Tools

Certifications & Qualifications

SHRM-CPSHRM-SCPPHRSPHR

Industry Keywords

U.S. Employment RequirementsSaaS EnvironmentProfessional Services

About the role

Key responsibilities & impact

Own and continuously improve employee lifecycle processes, including onboarding, offboarding, employee records, and related HR operations
Manage benefits and leave administration and serve as a primary operational partner to brokers, carriers, and vendors
Oversee I-9 compliance, workers' compensation, unemployment claims, required training, and other assigned compliance activities
Manage employee HR inquiries and ensure employees and managers receive timely, consistent support
Maintain HR policies, procedures, documentation, employee resources, and the HR compliance calendar
Coordinate recurring HR programs including open enrollment, compliance activities, and employee communications
Establish operational controls and conduct routine audits to maintain accurate, compliant, and audit-ready HR records and processes
Partner with the Senior HR Analyst on HRIS, data integrity, reporting, compensation processes, and HR technology initiatives
Develop employee and manager self-service resources
Own the continuous improvement roadmap for People Operations by identifying and implementing opportunities to simplify, automate, or eliminate inefficient processes through AI, automation, and technology
Build scalable HR processes and establish measurable improvements in efficiency, accuracy, service delivery, and employee experience
Assume additional People Operations responsibilities as organizational needs evolve, including HR systems, reporting, analytics, or compensation administration

Requirements

What you’ll need

Bachelor's degree in Human Resources, Business, or a related field
7+ years of progressive HR experience with significant responsibility for HR operations
Strong experience with benefits, leave administration, employee lifecycle processes, and HR compliance
Hands-on HRIS experience and comfort working with HR data and reporting
Working knowledge of U.S. federal and state employment requirements
Strong organizational, project-management, analytical, and problem-solving skills
Ability to independently identify problems and opportunities and drive solutions through completion
Continuous-improvement mindset and demonstrated ability to use AI, automation, and technology to improve processes and service delivery
Ability to balance day-to-day operational responsibilities with longer-term improvement initiatives
SHRM-CP, SHRM-SCP, PHR, or SPHR certification preferred
ADP Workforce Now experience preferred
Experience with HR technology, automation, compensation, reporting, or workforce analytics preferred
Experience in a technology, SaaS, or professional-services environment preferred
Must reside within commuting distance of the Tysons, VA area
Must be available to attend occasional in-person meetings, team events, and collaborative working sessions

Benefits

Comp & perks

Eligible for remote work
Occasional in-person meetings, team events, and collaborative working sessions
Equal opportunity employment