Caseware

Technical Product Manager

• Help design, build, and scale foundational platform services powering the Caseware Cloud portfolio
• Contribute to the roadmap for APIs, data infrastructure, identity, and integration frameworks
• Translate platform strategy into product requirements and user stories with measurable success criteria
• Partner with engineering to prioritize backlogs, refine requirements, and support sprint planning and delivery
• Ensure platform capabilities meet enterprise scalability, security, and reliability standards
• Collaborate with product teams to identify shared capability needs and integration opportunities
• Connect engineering and vertical product teams to support delivery and adoption of platform services
• Participate in technical design discussions and clarify trade-offs and dependencies
• Develop and maintain documentation, standards, release notes, templates, and integration guides
• Monitor platform performance, reliability, and adoption metrics and identify improvements
• Manage risks and dependencies across teams
• Support backlog prioritization, dependency tracking, and sprint reviews
• Learn from and collaborate with senior and principal product managers

• Help design, build, and scale foundational platform services powering the Caseware Cloud portfolio
• Contribute to the roadmap for core platform services including APIs, data infrastructure, identity, and integration frameworks
• Translate platform strategy into product requirements and user stories with measurable success criteria
• Partner with engineering to prioritize backlog items, refine requirements, and support sprint planning and delivery
• Ensure platform capabilities meet enterprise scalability, security, and reliability standards
• Collaborate with Caseware product teams to identify shared capability needs and integration opportunities
• Connect engineering and vertical product teams to support delivery and adoption of platform services
• Participate in technical design discussions and clarify trade-offs and dependencies
• Develop and maintain documentation, standards, and release notes
• Monitor platform performance, reliability, and adoption metrics
• Manage risks and dependencies across teams
• Support backlog prioritization, dependency tracking, and sprint reviews
• Contribute to templates, integration guides, and platform release documentation
• Learn from and collaborate with senior and principal product managers

Solutions Engineer

• Support larger customers with custom and complex needs in evaluating Caseware solutions
• Serve as a trusted advisor to accounting firms and organizations during technology modernization decisions
• Understand customers’ technology ecosystems and needs
• Develop appropriate product offerings and implementation pathways
• Liaise with product, account management, training, and professional services teams
• Partner with Account Managers and other Solution Consultants to help complex customers evaluate and plan Caseware product implementations
• Lead technical evaluation activities, including presentations, pilots, and proof of concepts
• Share expertise on solutions and best practices with customers
• Coordinate with technical or product subject-matter experts
• Scope configuration and customization requirements and define actions to address them
• Advise customers on architectural, authoring, and custom development capabilities and tools
• Advise on Caseware AI-powered development capabilities, including JSON, GitHub, and Claude Code
• Support customer evaluations and keep timelines and tasks on track
• Translate customer feedback into actionable insights for Product teams
• Strategize with customers on migration from existing accounting and audit tools
• Work with Professional Services teams and partners on migration requirements
• Attend conferences, events, and onsite workshops
• Maintain customer relationships and track industry standards and trends
• Design and implement processes and systems for consistent, scalable services

Senior Solutions Consultant

SDET

• Ontwerpen, implementeren en onderhouden van geautomatiseerde testframeworks voor de webgebaseerde SaaS-producten van Caseware
• Uitvoeren en begeleiden van functionele, integratie-, regressie- en exploratieve tests
• Samenwerken met ontwikkelaars en productspecialisten om user stories, acceptatiecriteria en testbaarheid te verfijnen
• Analyseren van vereisten en technische ontwerpen om risicogebieden en kritische testscenario’s te identificeren
• Onderzoeken, documenteren en opvolgen van defects met duidelijke reproductiestappen en impactanalyse
• Verbeteren van testdekking, testbetrouwbaarheid en de algehele QA-processen
• Begeleiden en coachen van junior SDET-teamleden
• Stimuleren en uitdragen van best practices op het gebied van kwaliteit binnen de engineeringorganisatie
• Werken aan Caseware’s software voor audit, accounting, financiële rapportage en financiële data-analyse

Test Automation Engineer

Consultant

• Lead end-to-end implementations of Caseware accounting and assurance solutions, including requirements gathering, solution design, configuration, testing, training, and go-live support
• Act as the primary solution authority for assigned client engagements, providing expert guidance on Caseware functionality, best practices, and accounting workflow optimization
• Translate client business and regulatory requirements into scalable, compliant Caseware configurations aligned with applicable accounting standards and firm methodologies
• Manage client relationships and serve as a trusted advisor to customer stakeholders throughout the implementation lifecycle
• Oversee project execution and delivery quality on non-enterprise projects, including scope control, risk identification, issue resolution, and adherence to timelines, budgets, and service standards
• Collaborate with Product, Support, and Engineering teams to escalate issues, contribute product feedback, and ensure successful client outcomes
• Mentor and provide technical leadership to associate consultants and implementation team members
• Deliver client training and change management activities to enable user adoption, process transformation, and long-term value realization
• Support pre-sales and solution scoping through proposals, solution demonstrations, effort estimation, and implementation approach definition
• Continuously improve implementation methodologies and assets
• Report to the Director, Professional Services

Consultant – Professional Services

Full-stack Engineer

• Operate as a technical leader within the team and broader engineering organization
• Lead by example in using agentic-AI tools as the default way of working
• Shape architecture and design and raise engineering quality standards
• Partner with cross-functional stakeholders to translate technical decisions into business value
• Create architecture, prototypes, and design proposals aligned with product and platform vision
• Influence technical direction through architecture reviews, RFCs, prototypes, design discussions, and hands-on SDLC delivery
• Define and execute product/platform architecture roadmaps with senior developers, architects, and tech leads
• Break down large initiatives into parallelizable, incremental deliveries
• Champion proposals from design through production implementation
• Improve product builds, CI/CD pipelines, and the overall SDLC
• Drive automation across builds, testing, deployment, and operational workflows
• Evaluate emerging technologies, build-vs-buy tradeoffs, and platform modernization opportunities
• Troubleshoot persistent production issues and drive reliability, observability, monitoring, and incident response
• Maintain technical documentation and facilitate design discussions
• Represent the team in discussions with Technology, Operations, Product/UX, Security, SMEs, and external stakeholders
• Mentor developers through design reviews, AI sessions, and feedback on skills, prompts, and agent inputs
• Define and evolve backend service architecture and standards for scalability, security, reliability, and APIs
• Design, build, and operate distributed cloud-native services
• Partner with QA, Security, Product, Operations, architects, and technical leads
• Own cloud-platform security posture and CVE remediation
• Apply or review applied-cryptography and secure-transport patterns

Senior Software Developer

• Define and evolve the technical architecture for Caseware’s AI platform
• Establish architectural standards, contracts, and design principles for scalable, secure, reusable, and trustworthy AI capabilities
• Design, build, and operate AI systems powered by LLMs, retrieval pipelines, agentic workflows, and AI-enabled services
• Develop multi-agent systems, agent execution runtimes, workflow orchestration, memory management, and human-in-the-loop AI capabilities
• Implement evaluation, governance, auditability, and traceability frameworks
• Translate advances in AI into practical platform capabilities solving customer problems
• Influence technical direction through architecture reviews, RFCs, design discussions, and hands-on collaboration
• Evaluate emerging AI technologies, models, frameworks, and cloud capabilities
• Lead proof-of-concepts informing platform strategy and future investments
• Balance delivery speed, quality, maintainability, and long-term platform health
• Drive reliability, observability, monitoring, alerting, and incident response practices
• Ensure systems are resilient, scalable, cost-effective, and operationally efficient in production
• Partner with Product, QA, Security, Domain SMEs, and Engineering teams
• Act as a trusted technical leader through collaboration, influence, and shared ownership
• Mentor engineers and raise overall engineering maturity

Senior AI Software Engineer

• Partner with Account Managers and other Solution Consultants to help prospects and customers evaluate and plan implementation of Caseware products
• Lead presentations, trials, and pilots, sharing solution expertise and best practices
• Coordinate with technical or product subject-matter experts when appropriate
• Strategize with customers on migration and implementation journeys from existing accounting and audit tools
• Work with customers and Professional Services to establish direction and address key requirements
• Support customer evaluations and implementations by providing information on tools, processes, and resources
• Help ensure timelines and tasks remain on track
• Create and maintain product demonstration strategies, use cases, and value-driven assets
• Bridge customers and Product teams by translating customer feedback into actionable product insights
• Attend conferences and events, maintain customer relationships, and stay current with industry standards and trends
• Participate in speaking engagements and thought leadership events or publications
• Design and implement processes and systems supporting consistent, scalable services
• Assist with internal improvement plans that support future growth
• Serve as a trusted advisor to accounting firms and organizations navigating technology modernization
• Collaborate with account management, training, professional services, support, and product teams