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Field Service Technician
Cash Depot. Install, convert, repair, and remove ATMs, Air/Vac equipment, and other Cash Depot products .
Posted 10/7/2026full-timeRemote • South Carolina • United StatesMid-LevelSenior💰 $25 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in troubleshooting and maintaining ATMs and cash handling equipment, ensuring high levels of customer service and adherence to safety protocols. Capable of performing preventative maintenance and managing service requests efficiently while maintaining strong communication with customers and dispatch.
Highest-signal resume keywords
Troubleshooting Mechanical EquipmentPreventative MaintenanceCustomer Service SkillsTechnical Troubleshooting ExperienceValid Driver's License
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Electro-Mechanical TroubleshootingATM MaintenanceCash ReplenishmentSoftware UpdatesEquipment TestingPreventative MaintenanceDiagnostic SkillsMechanical RepairField Service ExperienceCash Handling Equipment Experience
Soft Skills
Strong Communication SkillsOrganizational AbilitiesProblem-Solving SkillsCustomer Relationship ManagementAbility to Work Independently
Certifications & Qualifications
DOT Medical Examiner's Certificate
Industry Keywords
ATMCash Depot ProductsAir/Vac EquipmentVendingHVACTelecommunicationsField ServiceService DocumentationPerformance MetricsSafety Procedures
About the role
Key responsibilities & impact- Install, convert, repair, and remove ATMs, Air/Vac equipment, and other Cash Depot products
- Perform preventative and corrective maintenance
- Troubleshoot electro-mechanical, hardware, and equipment issues
- Perform ATM cash replenishment and coin removal services as scheduled
- Complete software updates, diagnostics, and equipment testing
- Partner with dispatch to complete service requests and installations
- Maintain inventory and communicate parts and supply needs
- Complete required service documentation accurately and on time
- Meet department performance metrics related to efficiency, safety, and first-time fix rates
- Maintain strong customer relationships
- Represent Cash Depot professionally at customer locations
- Communicate with dispatch, management, and customers
- Support customer needs while ensuring security procedures are followed
- Assist with training and ride-alongs for other technicians
- Recommend process and efficiency improvements
- Participate in ongoing technical training programs
Requirements
What you’ll need- High School Diploma or GED
- Valid driver's license with acceptable driving record
- Ability to obtain and maintain a DOT Medical Examiner's Certificate
- Experience troubleshooting mechanical, electrical, or electro-mechanical equipment
- Strong customer service and communication skills
- Strong organizational and problem-solving abilities
- Ability to work independently with minimal supervision
- Ability to safely lift and move equipment required for the position
- ATM, kiosk, vending, HVAC, telecommunications, or field service experience preferred
- Technical troubleshooting experience preferred
- Military, mechanical, maintenance, or service technician background preferred
- Cash handling equipment experience preferred
- Ability to lift parts and equipment weighing up to 150 lbs.
- Extensive driving, customer-site visits, and working indoors and outdoors in varying weather conditions
Benefits
Comp & perks- Paid drive time
- Company vehicle provided
- Profit Sharing Program
- Paid training and certification opportunities
- Guaranteed 40-hour work week
- Stable, year-round work
- Advancement opportunities within Field Service and Operations
- Paid Holidays
- Paid Time Off (PTO)
- Annual Profit-Sharing Bonus Program
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Company-Paid Life Insurance
- Company-Paid Short-Term Disability Insurance
- Wellness Benefit Programs
- Medical Deductible Reimbursement Program