Field Service Technician

Cash Depot

. Install, convert, repair, and remove ATMs, Air/Vac equipment, and other Cash Depot products .

Posted 11/5/2026full-timeMadison • Wisconsin • United StatesMid-LevelSenior💰 $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in troubleshooting mechanical and electro-mechanical equipment, performing preventative maintenance, and maintaining strong customer relationships. Proficient in completing service documentation and adhering to safety and efficiency metrics.

Highest-signal resume keywords

Troubleshooting Mechanical EquipmentPreventative MaintenanceCustomer Service SkillsTechnical Troubleshooting ExperienceValid Driver's License

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Electro-Mechanical TroubleshootingPreventative MaintenanceATM Cash ReplenishmentSoftware UpdatesEquipment TestingMechanical Equipment RepairField Service ExperienceCash Handling Equipment ExperienceAbility to Lift 150 lbsDOT Medical Examiner's Certificate

Soft Skills

Strong Communication SkillsOrganizational AbilitiesProblem-Solving SkillsAbility to Work IndependentlyCustomer Relationship Management

Tools & Technologies

ATMAir/Vac EquipmentCash Depot ProductsDiagnostic ToolsLifting Equipment

Certifications & Qualifications

High School Diploma or GEDValid Driver's LicenseDOT Medical Examiner's Certificate

Industry Keywords

Field ServiceMechanical TechnicianElectro-Mechanical EquipmentCash Handling EquipmentHVACTelecommunicationsService Technician

About the role

Key responsibilities & impact

Install, convert, repair, and remove ATMs, Air/Vac equipment, and other Cash Depot products
Perform preventative and corrective maintenance
Troubleshoot electro-mechanical, hardware, and equipment issues
Perform ATM cash replenishment and coin removal services
Complete software updates, diagnostics, and equipment testing
Partner with dispatch to complete service requests and installations
Maintain inventory and communicate parts and supply needs
Complete required service documentation accurately and on time
Meet performance metrics related to efficiency, safety, and first-time fix rates
Maintain strong customer relationships
Represent Cash Depot professionally at customer locations
Communicate with dispatch, management, and customers
Support customer needs while following security procedures
Assist with training and ride-alongs for other technicians
Recommend process and efficiency improvements
Participate in ongoing technical training programs

Requirements

What you’ll need

High School Diploma or GED
Valid driver's license with acceptable driving record
Ability to obtain and maintain a DOT Medical Examiner's Certificate
Experience troubleshooting mechanical, electrical, or electro-mechanical equipment
Strong customer service and communication skills
Strong organizational and problem-solving abilities
Ability to work independently with minimal supervision
Ability to safely lift and move equipment required for the position
ATM, kiosk, vending, HVAC, telecommunications, or field service experience preferred
Technical troubleshooting experience preferred
Military, mechanical, maintenance, or service technician background preferred
Cash handling equipment experience preferred
Frequent standing, walking, lifting, carrying, pushing, pulling, bending, kneeling, climbing, and operation of tools and lifting equipment
Ability to lift parts and equipment weighing up to 150 lbs.
Extensive driving, customer-site visits, and work indoors and outdoors in varying weather conditions
Monday through Friday, eight-hour workdays; start and end times may vary
Occasional overtime and limited after-hours work may be required

Benefits

Comp & perks

Guaranteed 40-hour work week
Paid drive time
Monday through Friday schedule
Eight-hour workdays
Company vehicle provided
Paid training and certification opportunities
Stable, year-round work
Profit Sharing Program
Advancement opportunities within Field Service and Operations
Independent work environment with minimal supervision
Paid Holidays
Paid Time Off (PTO)
Annual Profit-Sharing Bonus Program
Medical Insurance
Dental Insurance
Vision Insurance
Company-Paid Life Insurance
Company-Paid Short-Term Disability Insurance
Wellness Benefit Programs
Medical Deductible Reimbursement Program