Apply

Ready to go for it?

AI Apply speeds things up—apply directly if you prefer.

FREE ACCESS
5,000–10,000 jobs/day
Scoutfield Logo

See all jobs on Scoutfield

Search thousands of fresh jobs every day.

Discover
  • Fresh listings
  • Fast filters
  • No subscription required
Create a free account and start exploring right away.
Castorama

Professional Customer Relations Advisor – M/F

Castorama

. Welcome and support professional customers directly in the store, building strong and lasting relationships with them .

Posted 10/14/2026full-timeKingersheim • FranceMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in building strong relationships with professional customers, delivering tailored services, and optimizing sales performance. Possesses a commercial mindset and a passion for excellent customer service, with strong attention to detail and teamwork capabilities.

Highest-signal resume keywords
Customer Relationship ManagementSales ManagementProfessional Customer ServicePerformance MonitoringTeam Collaboration

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Attention to DetailOrganizational SkillsCommercial Mindset
Industry Keywords
Professional Customer MarketCustomer Loyalty ProgrammeAfter-Sales ServiceProduct DisplayCommercial Campaigns

Tech Stack

Tools & technologies
Go

About the role

Key responsibilities & impact
  • Welcome and support professional customers directly in the store, building strong and lasting relationships with them
  • Recommend services tailored to professional customers’ needs, manage sales and quotations, and provide after-sales service
  • Support the professional customer loyalty programme and participate in events aimed at professional customers
  • Monitor performance indicators and help implement action plans to optimise results
  • Help promote the professional customer strategy to colleagues in the store and support its implementation
  • Promote the PRO programme and ensure its visibility throughout the customer journey
  • Maintain high-quality self-service areas: restocking, keeping shelves clean and well-presented, and ensuring products are faced correctly
  • Help showcase the product offering through displays, window displays, commercial campaigns and promotions

Requirements

What you’ll need
  • Knowledge of and curiosity about the professional customer market
  • Successful experience working with professional customers
  • Commercial mindset
  • Passion for delivering excellent customer service
  • Strong attention to detail and organisational skills
  • Ability to work as part of a team

Benefits

Comp & perks
  • Health insurance
  • Income protection insurance
  • Works Council benefits
  • Relaxation areas
  • Meal vouchers after three months of employment
  • Discount card for products sold in the store
  • Close-knit and motivated team