Corporate Reception, Security Associate

. Serve as the initial point of contact for in-person associates, customers, vendors, and visitors at the Plano Corporate Home Office .

Posted 10/15/2026full-timePlano • Texas • United StatesMid-Level💰 $16 - $22 per hourWebsite

Key responsibilities & impact

Serve as the initial point of contact for in-person associates, customers, vendors, and visitors at the Plano Corporate Home Office
Handle front-desk responsibilities, answer visitor questions, and provide directions
Screen entrants, follow admittance processes, maintain the visitor log, and create associate or visitor badges
Create a welcoming atmosphere through professional and respectful communication
Control facility access and enforce entry-point security
Monitor CCTV systems, entrances, exits, and internal and external environments to prevent unauthorized or unlawful entry
Redirect behaviors through courteous communication protocols
Ensure property removal complies with corporate policy
Identify and monitor vendor products carried into or out of the facility
Respond to emergencies according to company safety processes
Protect scenes or evidence after accidents or incidents
Observe and report suspicious activity to leadership or public safety officers
Follow company policies and safe-work practices and assist others in following them
Set up barriers and directional signage for corporate events
Provide general administrative support as assigned
Partner with HR, Facilities, and public safety officers to maintain a safe campus

What you’ll need

5+ years of related home office or regional office reception/security experience
High School degree or equivalent work experience required
Technical or Bachelor’s degree highly preferred
First Aid, CPR, and AED Certifications strongly preferred
Proficient use of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, MS Teams)
Proficient use of facility access database programs
Exceptional verbal, non-verbal, and written communication
High level of organization and ability to maintain confidentiality regarding sensitive associate or business matters
Ability to anticipate guest needs and build strong customer relationships at the front desk
Ability to collaborate with HR, Facilities, and public safety officers
Ability to balance high-touch service with strict safety protocols
Ability to adapt to new safety procedures, safety/security technology updates, and administrative tasks

Comp & perks

Medical, dental, and vision insurance
Term life insurance
Paid vacation and holidays
401(k) with Company match
Associate discount on all Catalyst Brands merchandise
Additional compensation for store hourly associates scheduled to work on a designated holiday, where eligible