Engineer 2 – Infios, High Jump Warehouse Management System

Catalyst Brands India

. Serve as the primary production-support contact for Infios Warehouse Advantage environments .

Posted 10/26/2026full-timeDallas • Texas • United StatesMid-LevelSenior💰 $87,750 - $129,904 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in application support and engineering within Tier 1 Warehouse Management Systems, with a strong focus on T-SQL, SQL Server, and incident management processes. Capable of driving system integrations and enhancements while effectively communicating technical issues to business stakeholders.

Highest-signal resume keywords

Infios Warehouse Advantage Product SuiteT-SQL ProficiencySQL Server Performance TuningIncident Management ProcessScripting Proficiency (PowerShell, Python)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Application SupportT-SQL Stored ProceduresSQL ServerComplex Query OptimizationChange ManagementREST APIsEvent-Driven ArchitecturesAutomation ScriptingCI/CD PipelinesWMS Implementations

Soft Skills

Strong Communication SkillsAnalytical Troubleshooting AbilityComposure Under Pressure

Tools & Technologies

Infios Warehouse AdvantagePowerShellPythonGitAzureKafkaZPL Label DesignBarTender Label Management

Certifications & Qualifications

Bachelor's Degree in Technology or Related Field

Industry Keywords

Warehouse OperationsMulti-Channel Retail FulfillmentCloud MigrationAgile Delivery ModelsWCS/MHE Automation

Tech Stack

Tools & technologies

AzureCloudKafkaPythonSQL.NET

About the role

Key responsibilities & impact

Serve as the primary production-support contact for Infios Warehouse Advantage environments
Triage and resolve production issues and own incidents end to end
Perform detection, impact assessment, root cause analysis, resolution, and follow-up
Manage vendor escalations and drive cases to closure against SLAs
Identify recurring issues and drive permanent fixes to reduce ticket volume and resolution time
Work primarily business-hours schedules with additional coverage during peak season, major releases, and site go-lives
Communicate status and business impact during high-severity events to operations leadership and technology stakeholders
Build and maintain runbooks, known-error records, and knowledge-base content
Monitor the WA application, SQL Server databases, batch jobs, scheduled jobs, interfaces, and integration endpoints
Support environment refreshes, patching, version upgrades, and coordinated deployments across development, test, and production
Promote configuration and code changes through change management, source control, and CI/CD pipelines where available
Write, debug, and tune T-SQL stored procedures, complex queries, and indexing strategies
Execute production data corrections with transaction control, error handling, logging, and auditability
Deliver small enhancements and configuration changes with unit and regression testing
Prepare documentation consistent with organizational methodology and technology standards
Participate in technical reviews, testing cycles, and cutover activities for WMS implementations, upgrades, and new-site rollouts
Follow detailed specifications and validate work through functional and non-functional testing
Translate technical issues for business partners and leadership and convert operational pain points into actionable items
Leverage AI tools

Requirements

What you’ll need

5+ years of application support and/or engineering experience, including hands-on production support of a Tier 1 WMS in a distribution or fulfillment environment
Bachelor's degree in technology or related field
Expert understanding of the Infios Warehouse Advantage Product Suite (formerly Körber / HighJump), including practical experience with Architect, WebWise / Page Editor, and Advantage Link
Experience leading or supporting enterprise-scale WMS implementations, upgrades, or multi-site rollouts
Strong T-SQL and SQL Server proficiency, including complex stored procedures, query optimization, and performance tuning
Working knowledge of warehouse operations, warehouse flow, and multi-channel retail fulfillment
Experience operating within a formal incident, problem, and change management process against defined SLAs
Experience supporting system integrations including REST APIs, event-driven or message-based architectures, and XML/JSON or flat-file interfaces
Scripting proficiency for automation using PowerShell, Python, or similar
Comfortable with a remote/hybrid work environment and supporting remote business users across multiple sites
Strong written and verbal communication skills
Strong analytical and logical troubleshooting ability, with composure during operational-pressure incidents
Preferred: hands-on experience with ZPL label design and/or BarTender label management
Preferred: experience with Kafka or comparable event streaming platforms
Preferred: experience with source control and CI/CD tooling such as Git or Azure applied to WMS deployments
Preferred: experience with cloud or SaaS-hosted WMS environments and cloud migration
Preferred: exposure to WCS/MHE and automation
Preferred: experience working in Agile delivery models (Scrum, Kanban)
Preferred: familiarity with .NET/C# and ability to read and trace application code

Benefits

Comp & perks

Medical/dental/vision insurance starting on day one
Term life insurance
Paid vacation/holidays
401(k) Savings Plan with company match
Associate discount on merchandise across all Catalyst Brands
Training and development programs
Opportunities for advancement
Collaborative and supportive culture