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Catalyte

Senior Account Manager – IT Staffing

Catalyte

. Own a book of roughly 15 client accounts across IT staffing, nearshore technology teams, and AI skills learning and development .

Posted 10/27/2026full-timeUnited StatesSenior💰 $100,000 - $125,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in account management within IT staffing and technology services, with a strong focus on client relationship building, negotiation, and revenue growth. Proficient in managing multiple client accounts while ensuring high levels of client satisfaction and retention.

Highest-signal resume keywords
Account ManagementClient Relationship BuildingNegotiation SkillsRevenue GrowthCRM Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
IT StaffingClient Account ManagementBill Rate KnowledgeGross Margin AnalysisRequisition ManagementContract Renewal NegotiationForecastingRetention MetricsUpskilling ProgramsVendor Management
Soft Skills
CommunicationInterpersonal SkillsProblem-SolvingLeadershipCollaboration
Tools & Technologies
SAP FieldglassBeelineCRM SystemsVMSMSP Programs
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
Nearshore Technology ServicesIT ConsultingLearning & DevelopmentCorporate TrainingTechnology Leadership

About the role

Key responsibilities & impact
  • Own a book of roughly 15 client accounts across IT staffing, nearshore technology teams, and AI skills learning and development
  • Serve as the primary relationship owner for hiring managers, technology leaders, HR and L&D leaders, and procurement/vendor management
  • Run day-to-day relationships on Catalyte's largest accounts
  • Prepare and support executive conversations with CIOs and CTOs alongside Catalyte's CEO
  • Run renewal calendars for active consultants and contracts
  • Manage extensions, redeployments, and replacements
  • Uncover new requisitions and adjacent teams
  • Identify nearshore delivery opportunities and pursue bill-rate increases at renewal
  • Introduce AI skills learning and development programs where client teams need upskilling
  • Turn client needs into clear job requirements
  • Prioritize requisitions with recruiters and review candidates before client submission
  • Check in regularly with placed consultants
  • Hold quarterly business reviews with key accounts
  • Present expected versus actual billing in weekly account reviews and explain variances
  • Maintain CRM records, forecasts, and account plans
  • Price requisitions and renewals within approved margin guidelines
  • Negotiate rate increases and contract renewals
  • Navigate VMS, MSP programs, supplier scorecards, and master services agreement renewals
  • Take over accounts from the new-business team and share best practices with account managers

Requirements

What you’ll need
  • 7+ years of account management in IT staffing, nearshore/offshore technology services, or IT consulting
  • 3+ years owning a book of multiple active client accounts
  • Track record of retaining and growing an existing book of business
  • Ability to share book size, gross profit or revenue growth, and retention results
  • Credibility with director- and VP-level technology leaders
  • Experience supporting conversations with CIOs or CTOs
  • Working knowledge of bill rate, pay rate, markup, gross margin, and conversion fees
  • Experience partnering with recruiters and delivery teams on requisition intake and candidate quality
  • Experience negotiating rate increases and renewals with enterprise procurement teams and VMS/MSP-managed clients
  • Experience with SAP Fieldglass or Beeline
  • Disciplined CRM and forecasting habits
  • Comfort being measured on clear numbers
  • Bachelor's degree or equivalent practical experience
  • Preferred: experience selling or managing corporate training, upskilling, or learning & development programs
  • Preferred: experience with Latin American nearshore delivery teams
  • Preferred: existing relationships with technology leaders in the Bay Area or Mid-Atlantic

Benefits

Comp & perks
  • Uncapped variable compensation tied to gross profit growth and retention
  • Healthcare
  • Vision
  • Dental
  • 401K
  • Company paid time off
  • Company paid holidays
  • Paid sick leave
  • PTO