Bilingual Patient Sales Specialist

Catena

. Own the full remote patient journey .

Posted 10/14/2026full-timeRemote • Brazil, Mexico, Argentina, Colombia, Dominican Republic, PeruMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing the full remote patient journey, converting leads into booked consultations, and executing structured follow-ups. Proficient in CRM management and bilingual communication for high-net-worth clientele.

Highest-signal resume keywords

Consultative Sales ExperienceCRM ManagementLead ConversionBilingual CommunicationHealthcare Sales Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Lead-To-Close Cycle ManagementSales Pipeline ManagementStructured Follow-Up ExecutionPersuasive MessagingConversion Rate Improvement

Soft Skills

High-Touch ServiceClient EducationDiscreet Communication

Tools & Technologies

HubSpotSalesforceGoHighLevelPodiumEMR Systems

Industry Keywords

HealthcareAestheticsWellnessLuxury HospitalityPatient-Facing Sales

About the role

Key responsibilities & impact

Own the full remote patient journey
Convert inbound inquiries into booked consultations and procedures
Manage inbound leads
Educate prospective patients on services
Execute structured follow-ups across warm and cold leads
Maintain a clean CRM pipeline
Improve conversion rates and maintain a consistently qualified pipeline
Refine the remote sales process as systems are built out
Provide discreet, sophisticated, and high-touch service to high-net-worth clientele

Requirements

What you’ll need

3+ years of consultative or high-touch/service-based sales experience with ownership of the full lead-to-close cycle
Hands-on experience managing a sales pipeline in a CRM platform such as HubSpot, Salesforce, GoHighLevel, or Podium
Demonstrated record of converting inbound leads into booked appointments, consultations, or sales
Experience translating complex, technical, or medical information into clear, persuasive messaging for prospective customers
Experience executing structured follow-up sequences for warm and cold leads
C2 English and C1+ Spanish (CEFR) for bilingual, client-facing patient communication
Nice-to-have: experience in healthcare, aesthetics, wellness, or patient-facing sales
Nice-to-have: background in luxury hospitality or premium client services
Nice-to-have: familiarity with EMR systems such as Athena Health or eClinicalWorks, or healthcare workflows
Nice-to-have: exposure to high-growth startups or rapidly scaling environments

Benefits

Comp & perks

Competitive salary based on experience and skills
Fully remote work from anywhere
Team incentives and recognition for maintaining 100% CRM hygiene and on-time reporting
Generous PTO in accordance with company policy
HMO coverage after 3 months for full-time employees based in the Philippines
Direct mentorship from international industry experts
Ongoing learning and development resources
Global networking opportunities