Catena

QA Engineer

• Conduct functional, UI/UX, and performance testing for WordPress websites
• Test website responsiveness across different devices and browsers
• Identify bugs, layout inconsistencies, and broken elements in themes, plugins, and custom code
• Ensure SEO best practices and Core Web Vitals are met
• Verify website security, accessibility, and compliance with industry standards
• Document test cases, issues, and improvements
• Track bugs and issues using tools such as Jira, ensuring thorough reporting and follow-up
• Collaborate with developers, product managers, and QA team members throughout the development cycle
• Work within Agile sprints
• Contribute to automated testing
• Produce user documentation after successful testing
• Work on multiple projects while maintaining high standards and test coverage

Senior QA Engineer

Account Executive

• Run Pearl's full sales process from discovery through signed contract for inbound leads, referrals, communities, and events
• Understand prospects' businesses and recommend appropriate roles, team structures, and hiring plans
• Address objections regarding offshore talent, quality, pricing, and compliance
• Own pipeline, follow-ups, forecasting, and deal progression
• Improve close rates on qualified opportunities
• Build relationships with healthcare tech founders, executives, operators, and investors
• Attend and help host dinners and events across Pearl's communities
• Partner with the community and events team to convert sponsorships, events, and community growth into pipeline
• Use personal networks to open doors with healthcare tech companies
• Maintain accurate CRM records for pipeline, conversion, and forecast visibility
• Hand new clients to account management and onboarding with appropriate context
• Share prospect feedback with recruiting and delivery teams to improve requirements, pricing, and positioning
• Document successful practices and help build a repeatable sales playbook
• Close quality opportunities outside venture-backed healthcare startups
• Help onboard and ramp new account executives and SDRs as the sales team grows
• Take over the founders' sales pipeline and reduce founders' day-to-day deal-closing responsibilities

Account Executive, Healthcare

Marketing

• Own Pearl's brand positioning, creative direction, and storytelling strategy
• Find and develop compelling stories about Pearl's founders, clients, talent, and communities
• Develop creative concepts, conduct interviews, build storyboards, and write scripts
• Transform interviews into first-person stories, videos, articles, and social content
• Develop founder personal brands on LinkedIn and other platforms
• Create consistent storytelling across the website, LinkedIn, Instagram, and other channels
• Own marketing strategy for NY Deep Tech, Operating Room, and Health Command communities
• Build community brands and grow founder, executive, operator, and prospective-client audiences
• Shape events and retreats into compelling, shareable experiences
• Turn events into videos, interviews, founder stories, and social content
• Build and lead the marketing team and external specialist network
• Recruit and manage specialists in video production, editing, copywriting, ghostwriting, graphic design, paid advertising, SEO, and GEO
• Establish creative briefs, production workflows, quality standards, and accountability
• Develop repeatable content production and distribution processes
• Manage marketing resources and external partners
• Establish KPIs for reach, virality, engagement, brand loyalty, prospecting, and conversion
• Measure community growth, participation, retention, and audience quality
• Partner with Sales to connect marketing, community, and events to qualified prospects and client acquisition
• Oversee paid advertising, SEO, GEO, and distribution channels
• Test creative, content, and distribution strategies using performance data

VP, Marketing

Operations

• Design and implement patient intake processes covering documentation, insurance verification, and financial obligation determination
• Build systems and metrics to track care quality in virtual environments and identify discrepancies between patient self-reporting and clinician assessments
• Create processes that flag potential care issues and trigger coaching or accountability measures
• Leverage AI and telehealth technology to maintain quality standards as patient volume increases
• Lead clinician credentialing workflows, including state registration verification and insurance provider enrollment across multiple payers
• Collect and organize payer-specific information required by major insurers for payment processing
• Design onboarding systems ensuring compliance and administrative requirements are completed before clinicians see patients
• Build real-time dashboards tracking licensing, credentials, and payer enrollment across multiple states
• Implement managed-based care frameworks to track patient progress and care effectiveness
• Design telehealth audit processes to identify misalignments between patient outcomes and clinician notes
• Create objective-metric accountability systems for appropriate care delivery
• Develop KPI dashboards for leadership oversight of quality and compliance
• Identify automation opportunities across operational workflows to reduce manual work
• Streamline client scheduling, communication, and service retention using existing tools
• Implement technology solutions that increase efficiency without requiring new platform purchases
• Optimize backend systems to support multi-state growth without proportional increases in operational overhead
• Work autonomously on internal operations projects without day-to-day clinician or patient management

Operations Project Associate

Content Manager

• Write, edit, and post evergreen content, including operator reviews, as directed by the Content Lead
• Maintain understanding of brand guidelines and vertical requirements such as casino or sports
• Ensure content about partner operators complies with legal and regulatory standards
• Implement SEO best practices, including keyword integration, meta descriptions, and optimized headlines
• Create, edit, and publish content in the content management system
• Troubleshoot CMS-related issues and ensure correct formatting and presentation
• Use AI tools such as Claude and workflow automations for research, drafting, editing, and SEO optimization
• Fact-check, brand-align, and verify compliance of AI-assisted output before publishing
• Assign and manage freelance writer work, providing briefs, feedback, and quality control
• Follow SEO content briefs to update and optimize pages; produce content briefs as needed
• Build and edit webpages with a UX-first mindset
• Balance content assignments and consistently meet deadlines
• Perform other duties assigned by the Content Lead

Content Editor

Executive Assistant

• Manage the Managing Partner's calendar, including client consultations, partner meetings, and personal commitments
• Coordinate availability across multiple calendars and confirm meeting logistics, dial-ins, and materials
• Identify and resolve scheduling conflicts and double-bookings
• Triage the Managing Partner's email and handle or delegate non-priority items
• Draft follow-up emails after consultations covering discussion points, filing options, and next steps
• Prepare cost breakdowns, document requests, and status updates using call transcripts and notes
• Draft internal communications and firm announcements on the Managing Partner's behalf
• Request intake documents such as passport bio pages, CVs, and immigration status evidence
• Collect supporting materials for active cases, including financial records, business documents, employer letters, and LCAs
• Track case status, filing deadlines, and status-expiration dates, and flag time-sensitive items
• Update case and contact records in Salesforce
• Prepare agendas and briefing materials for client calls, partner meetings, and strategy sessions
• Record and send meeting minutes with decisions, action items, owners, and deadlines
• Pull pipeline, billing, and production data from firm reports and summarize it before partner reviews
• Research visa category requirements, procedural questions, and filing logistics
• Screen and prioritize requests directed to the Managing Partner
• Coordinate with attorneys, paralegals, and administrative staff to keep matters moving

Executive Assistant – Senior

• Own the end-to-end clinician journey from post-hire handoff through onboarding, caseload ramp, ongoing support, and offboarding
• Reduce time-to-first-session and time-to-full-caseload through workflow redesign
• Build onboarding playbooks and SOPs for scaling beyond 300 clinicians
• Partner with recruiting and credentialing on handoffs and readiness dates
• Run intake, triage, escalation, and clinician support workflows
• Set and enforce SLAs for response and resolution times
• Manage backlog and aging metrics
• Resolve handoff breakdowns between operations, scheduling, and clinical leadership
• Own operational KPIs including service levels, resolution times, productivity, capacity planning, and clinician retention
• Build scorecards and run capacity planning and staffing forecasts
• Conduct root-cause analysis and drive corrective action
• Hire, structure, and manage the clinician operations team
• Set performance standards and accountability cycles
• Allocate resources across support, onboarding, and lifecycle workstreams
• Standardize work in ticketing and workflow platforms
• Build operational dashboards and executive reporting
• Automate manual processes and lead tool rollouts
• Lead UAT and change management for new systems and workflows

Senior Director – Clinician Operations

Influencer Marketing

• Develop and implement influencer strategy across key markets
• Source, vet, and onboard gaming and sports influencers
• Build and manage a freelance influencer pool for scalable activity and seasonal needs
• Supply influencer talent and content to Social Media Specialists for casino and sports brand projects
• Integrate influencer content into the broader social and content ecosystem in alignment with brand tone and compliance
• Organize influencer monetization across social media and affiliate structures
• Set up and maintain UTM-based attribution for influencer-driven traffic, leads, and conversions
• Report on influencer performance according to campaign goals
• Optimize influencer mix and spend based on measurable ROI
• Ensure partnerships and content comply with gambling regulations, platform policies, and disclosure requirements
• Collaborate with Legal to formalize influencer agreements and mitigate risk
• Perform other duties as assigned by management

Influencer Marketing Specialist

Social Media Manager

• Plan, produce, and publish sports content across strategically selected platforms using a content calendar
• Create event-driven, data-visualized content such as stats cards, infographics, odds snapshots, injury alerts, lineup confirmations, and real-time sports moments
• Produce short-form video for TikTok, Shorts, and Reels using site data, long-form assets, and live events
• Use AI-assisted workflows for content ideation, draft generation, and scheduling, with human QA and compliance review before publishing
• Repurpose and amplify content with Content, SEO, and Multimedia teams
• Tag every link with UTM parameters according to internal standards
• Monitor and grow sports-native audiences on X, TikTok, YouTube, Reddit, and Discord
• Own the Sprout Social Smart Inbox for sports brands, replying to the community, surfacing trends, and identifying engagement opportunities
• Coordinate creator and host content ahead of major sporting events and seasons
• Track and report weekly sports KPIs, including publishing cadence, platform engagement rate, social email signups, inbound traffic, and branded search growth
• Own objectives for sports brands and report progress to management
• Test formats and content series, measure results, log learnings, scale winners, and retire underperforming content
• Execute the sports social strategy set by the Head of Social and propose tactical improvements based on performance data and competitive intelligence
• Feed insights into prompt repositories and knowledge files to improve automated output quality
• Collaborate with SEO on content distribution, quality outreach, and EEAT signal-building
• Partner with Lifecycle/CRM on email capture funnels, Pick'Em, and offers
• Collaborate with Content on the author social program and LinkedIn visibility for sports journalists
• Ensure content complies with gambling regulations, platform policies, affiliate disclosures, responsible gambling messaging, banned terms, and state-level availability
• Perform other duties as assigned by management

Social Media Specialist – Sports

People Operations

• Answer HR and operational questions from 100+ clinicians and staff about PTO, payroll, and benefits
• Escalate complex payroll and benefits issues to specialist teams and follow up through resolution
• Present updates to groups of 30–40 clinicians in virtual meetings
• Assist clinicians with scheduling logistics and administrative questions
• Coordinate clinician onboarding across multiple US states with different licensing and credentialing requirements
• Build and maintain state-specific onboarding SOPs and checklists
• Train new hires on internal systems, the EHR platform, and collaboration tools during their first 30 days
• Manage offboarding steps and records for departing clinicians
• Track state-mandated compliance steps such as fingerprinting and live scans
• Support credentialing clinicians with insurance payers state by state
• Maintain records according to HIPAA data handling rules and state mental health regulations
• Conduct second-round interviews for senior operations and leadership roles
• Explain internal workflows, tools, and team structure to senior candidates
• Maintain knowledge of the internal CRM system and new EHR platform
• Collaborate daily with credentialing, revenue cycle, legal, and client coordinator teams

People Operations Coordinator – Mental Health Care

Growth Marketing

• Design and run structured experiments across cold email, LinkedIn outreach, paid media, events, and thought leadership
• Define hypotheses and kill thresholds for tests before launch, and shut down non-converting initiatives
• Scan for buying signals and convert them into targeted outreach plays
• Own pipeline volume as the primary output of channel activity
• Build and maintain dashboards tracking pipeline from first touch through close
• Report against closed pipeline as the headline metric
• Analyze conversion rates by channel and recommend where to reallocate spend and effort
• Maintain a current generation-to-close conversion figure
• Automate outreach, enrichment, testing, and reporting workflows using AI tooling
• Operate and extend the existing GTM stack, building reusable systems
• Audit current tooling and recommend what to add, replace, or drop
• Recommend channel priorities and sequencing using test evidence
• Feed ICP and buyer-persona learnings from live testing into strategy
• Document plays and share working methods with the wider team
• Partner daily with the founding go-to-market lead, who closes generated pipeline

Head of Growth – Climate Tech, Enterprise SaaS

Designer

• Lead packaging systems from concept through production across multiple product categories
• Build dielines, artwork, and print-ready files meeting vendor and production specifications
• Review proofs and press checks for structural, material, and print accuracy
• Track packaging projects against launch timelines and production deadlines
• Translate brand strategy into packaging and structural design solutions
• Maintain visual systems across packaging, retail, and marketing
• Extend brand identities across new product lines and consumer touchpoints
• Art direct product launches, packaging refreshes, and brand campaigns
• Design retail displays, point-of-sale materials, and supporting brand assets
• Collaborate with marketing, product development, production, and external vendors
• Present concepts and design rationale to internal stakeholders and clients
• Manage feedback cycles and revisions within project timelines
• Mentor junior designers on packaging and production standards
• Review team output against brand and print-quality standards
• Document design standards and file conventions for reuse across projects

Senior Packaging Designer

Graphics Designer

• Build brand systems from discovery through delivery
• Design full websites and landing pages in Figma for developer handoff
• Produce print and paid social creative
• Edit short-form social video with motion graphics
• Run 3–5 client brands simultaneously
• Report to the operations lead and work directly with the founder during the first 30 days
• Create brand guidelines including logos, color systems, typography, and visual language
• Translate discovery workshops and mood boards into complete brand systems
• Maintain brand consistency across client touchpoints and deliverables
• Build presentation decks for client pitches, strategy sessions, and internal reviews
• Design website layouts and user flows in Figma
• Collaborate with web developers to ensure accurate implementation
• Design landing pages, email templates, and digital campaign assets
• Apply responsive design and accessibility standards
• Produce brochures, billboards, pamphlets, and out-of-home advertising
• Design paid social ads and organic social media graphics
• Execute campaign creative across channels
• Edit 30–60 second social videos for Instagram, TikTok, and LinkedIn
• Build motion graphics and animated elements in After Effects
• Apply brand design elements in video content
• Handle basic video assembly and B-roll editing