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IT Analyst I, Supply Chain Systems
Catholic Relief Services. Support, enhance, and optimize systems used for Global Supply Chain Management operations .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Oracle Fusion SCM modules, business analysis, and end-to-end solution design while effectively managing stakeholder relationships and driving continuous improvement initiatives.
Highest-signal resume keywords
Oracle Fusion SCMBusiness AnalysisSolution DesignStakeholder ManagementERP Implementation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Enterprise Applications SupportProcurement ManagementInventory ManagementData IntegrationWorkflow AutomationTesting and ValidationData MigrationProcess DocumentationSystem ConfigurationGovernance Activities
Soft Skills
Analytical SkillsProblem-Solving SkillsCommunication SkillsRelationship-Building SkillsIndependent Work
Tools & Technologies
ERP PlatformsSCM PlatformsIntegration TechnologiesData Quality ToolsMaster Data Management
Certifications & Qualifications
Relevant CertificationsMaster's Degree
Industry Keywords
Global Supply Chain ManagementFit-Gap AnalysisChange ManagementStakeholder EngagementOperational Support
Tech Stack
Tools & technologiesCloudERPOracle
About the role
Key responsibilities & impact- Support, enhance, and optimize systems used for Global Supply Chain Management operations
- Provide functional and technical support for Oracle Fusion SCM modules and related applications
- Analyze business requirements and design end-to-end business, process, data, and technology solutions
- Configure, support, and optimize procurement, purchasing, inventory management, costing, and supplier management modules
- Support system enhancements, maintenance activities, and implementation projects
- Monitor service performance, troubleshoot production issues, and drive root-cause resolution
- Coordinate with software vendors, implementation partners, support providers, business users, and IT teams
- Conduct fit-gap analysis, solution design, testing, user training, deployment, and post-production support
- Gather and document business requirements, workflows, functional specifications, and expected outcomes
- Lead continuous improvement initiatives and recommend process, policy, data, and technology changes
- Design and oversee data integration, workflow automation, information exchange, data migration, master data, data quality, and governance activities
- Lead functionality, integration, regression, user acceptance, and production validation testing
- Support release planning, change management, deployment readiness, stakeholder communications, and governance activities
- Maintain configuration, reference data, system and data integrity, interfaces, and scheduled processes
- Develop user guidance, process documentation, knowledge articles, training materials, and system demonstrations
- Analyze support trends and user feedback to improve system adoption, support services, and business outcomes
- Contribute to strategic planning, budgeting, roadmap development, and platform lifecycle management
Requirements
What you’ll need- Bachelor’s degree in information technology, Computer Science, Engineering, Business, Supply Chain Management, or related field
- Minimum of 6 years of experience supporting enterprise applications, ERP, SCM, procurement, finance, or operations platforms
- Experience with business analysis, solution design, testing, deployment, and support
- Experience with at least one full lifecycle ERP implementation
- Strong stakeholder management and relationship-building skills
- Strong analytical and problem-solving skills
- Excellent communication and stakeholder engagement skills
- Knowledge of enterprise architecture, governance, and security principles
- Ability to balance operational support with strategic initiatives
- Ability to work independently and across global teams
- Fluent written and spoken English
- CRS offers are contingent on the selected candidate’s ability to legally work where the position is performed
- Successful candidates requiring residence or frequent travel outside a home country must clear pre-employment medical clearance
- Preferred: Master’s degree or relevant certifications
- Preferred: Experience with Oracle Fusion Cloud SCM
- Preferred: Experience with integration technologies and data migration
- Preferred: Experience mentoring analysts and leading cross-functional initiatives
Benefits
Comp & perks- U.S.-based staff benefits package including medical, dental, life insurance, vision, and a generous retirement savings plan
- Benefits packages for candidates employed outside the U.S. based on the country of employment/in-country office
- Collaborative, mission-driven work culture
- Occasional travel of less than 10%