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Program Manager II – MEAL Continuity of Integrated Health Services
Catholic Relief Services. Serve as a member of the leadership team for the multi-country Continuity of Integrated Health Services (CIHS) project .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Monitoring, Evaluation, Accountability, and Learning (MEAL) principles, with a strong focus on data quality assurance, project performance monitoring, and technical proposal writing. Proven ability to lead teams, manage complex programs, and foster partnerships to enhance program effectiveness and compliance.
Highest-signal resume keywords
MEAL Program ManagementData Quality AssuranceProject Grants ManagementTechnical Proposal WritingTeam Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
MonitoringEvaluationAccountabilityLearning PrinciplesData AnalysisDatabase ManagementIndicator TrackingFeedback MechanismsLearning ProcessesProject Design
Soft Skills
Critical ThinkingCreative Problem-SolvingCommunicationRelationship ManagementPresentation Skills
Tools & Technologies
Microsoft OfficeDigital Data Collection PlatformsICT4MEAL ToolsSPSSStataRWeb Conferencing ApplicationsInformation Management Systems
Industry Keywords
Social SciencesDevelopment StudiesStatisticsInformation ManagementInternational NGOPublic DonorsData CollectionCapacity StrengtheningPartnership ManagementProgram Learning
About the role
Key responsibilities & impact- Serve as a member of the leadership team for the multi-country Continuity of Integrated Health Services (CIHS) project
- Lead and manage the technical MEAL component throughout the program cycle
- Develop, implement, supervise, and strengthen data collection, management, and reporting systems at community, health-structure, and partner levels
- Ensure data quality, reliability, and regularity
- Oversee project performance monitoring, data analysis, indicator reporting, data quality assurance, evaluations, and accountability mechanisms across participating countries
- Manage and supervise program talent, including goal setting, coaching, development plans, staff well-being, and performance management
- Lead program learning, research, publications, knowledge management, and dissemination of promising practices and lessons learned
- Pre-position CRS for MEAL growth opportunities and provide technical guidance for large or complex proposals
- Design and implement methodologies integrating donor strategies, priorities, and requirements into CRS approaches
- Oversee technical assistance and capacity strengthening for program staff and partner organizations
- Identify, assess, evaluate, and strengthen relevant partnerships
- Ensure timely project expenditures aligned with financial plans and responsible stewardship of project resources
- Maintain relationships with partners and stakeholders to support project objectives and CRS’s mission
- Ensure donor compliance and support continuous improvement and high-quality programming
Requirements
What you’ll need- Bachelor’s degree in Social Sciences, Development Studies, Statistics, Information Management, or related field
- Minimum of 7 years of relevant experience, including at least 3 years of experience in MEAL
- Experience successfully managing large-scale and complex MEAL programs or projects
- Experience managing a team of professionals and developing a strong learning environment
- Strong experience in project grants management, including project design
- Experience engaging with partner organizations
- Strong understanding of monitoring, evaluation, accountability, and learning principles and practices
- Knowledge of MEAL system design, indicator tracking, data quality assurance, feedback and response mechanisms, and learning processes
- Strong critical thinking and creative problem-solving skills
- Demonstrated ability to write high-quality technical proposals
- Excellent quantitative and qualitative data analysis and database management skills
- Excellent communication and drafting skills for reporting in English
- Strong relationship management capabilities
- Proficiency in Microsoft Office applications and familiarity with digital data collection platforms or ICT4MEAL tools
- Excellent presentation and facilitation skills
- English fluency required; additional French proficiency preferred
- Must be willing and able to travel up to 40%
- Must be legally able to work where the position is performed
- Pre-employment medical clearance required for positions requiring residence or frequent travel outside a home country
- Preferred: Master’s degree in Social Sciences, Development Studies, Statistics, Information Management, or related field
- Preferred: experience in an international NGO and managing grants for multiple public donors
- Preferred: experience with MS Windows, MS Office, SPSS, Stata, R, web conferencing applications, and information management systems
Benefits
Comp & perks- U.S.-based staff comprehensive benefits package including medical, dental, life insurance, vision, and a generous retirement savings plan
- Benefits packages for candidates employed outside the U.S. based on the country of employment/in-country office
- Collaborative, mission-driven work culture
- Professional development through coaching and strategically tailored individual development plans
- CRS Code of Conduct and safeguarding-focused workplace policies