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Salesforce Administrator
Causeway Geotech Ltd. Maintain technical expertise across the Salesforce platform .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive expertise in Salesforce administration, including managing roles, profiles, and data integrity, while providing user training and support. Proficient in developing custom reports and dashboards, ensuring effective governance and system improvements.
Highest-signal resume keywords
Salesforce Certified AdministratorSalesforce Administration and MaintenanceCustom Object DevelopmentData Integrity ManagementSalesforce Training and User Support
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Salesforce AdministrationCustom Object DevelopmentDeclarative AutomationValidation RulesSalesforce UpgradesReport and Dashboard CreationData ImportingDatabase MaintenanceUser Training DevelopmentProblem-Solving Skills
Soft Skills
Exceptional Communication SkillsTechnical Problem-Solving
Tools & Technologies
SalesforceService CloudSales CloudCPQBillingJiraNetSuiteNatterbox
Certifications & Qualifications
Salesforce Certified Administrator
Industry Keywords
Salesforce IntegrationE-commerce Platform IntegrationData IntegritySystem GovernanceStakeholder Requirements
Tech Stack
Tools & technologiesCloudERP
About the role
Key responsibilities & impact- Maintain technical expertise across the Salesforce platform
- Manage Salesforce roles, profiles, sharing rules, flows and groups
- Monitor and report on access levels and usage
- Manage imported data to ensure data integrity
- Perform database maintenance, diagnostic tests and duplicate-entry cleansing
- Maintain and update sandbox environments for testing
- Evaluate and install Salesforce releases and high-priority updates
- Maintain archives for field history tables and run quarterly database maintenance reports
- Refine stakeholder requirements with the Head of Salesforce and customise the platform
- Identify, recommend and implement improvements
- Build custom reports and dashboards
- Document processes and ensure governance for system improvements and updates
- Develop and deliver user training programmes, including e-learning and workshops
- Address user issues within defined SLAs
- Maintain the training platform and promote correct, efficient system use
Requirements
What you’ll need- Salesforce Certified Administrator
- Extensive experience in the administration and maintenance of Salesforce systems in a similar environment
- Experience in performing Salesforce upgrades
- Demonstrated experience developing custom objects, declarative automation and validation rules
- Exceptional technical and problem-solving skills
- Ability to communicate at all levels of the organisation
- In-depth knowledge of Salesforce products and functionalities, including Service Cloud, Sales Cloud, CPQ and Billing
- Proficiency in creating Salesforce profiles, allocating roles and managing access
- Knowledge of importing data and ensuring data integrity
- Ability to provide Salesforce training and end-user support
- Ability to produce reports, dashboards and views
- Desirable: knowledge of Jira, including system administration and Salesforce integration
- Desirable: knowledge of ERP systems integrating with Salesforce, such as NetSuite
- Desirable: experience integrating Salesforce with an e-commerce platform
- Desirable: knowledge of Natterbox administration and set-up
Benefits
Comp & perks- 25 days annual leave + public holidays, increasing with length of service
- 4% matched pension
- Income protection and life assurance
- Access to an award-winning benefits platform
- Dedicated Employee Assistance Programme available 24/7
- £100 allowance towards a fitness club
- Private Medical Insurance
- Paid study leave and volunteering days
- Electric Car Scheme