Causeway Geotech Ltd

Executive

• Onboard new suppliers to the Tradex network through telephone and email contact
• Invite suppliers on behalf of customers and support them through registration
• Support suppliers through successful transmission of their first electronic invoice
• Use appropriate tools to track and report onboarding progress and status
• Communicate progress to the team
• Support existing suppliers with queries about Tradex and continued adoption of Causeway services
• Identify opportunities to upsell additional services and refer them to the appropriate team
• Contribute to customer onboarding projects and ongoing managed services
• Deliver professional project services according to company processes
• Work as part of a team delivering multiple projects
• Build positive customer relationships and seek feedback for continuous improvement
• Provide warm, accurate, and well-communicated responses to queries
• Promote customer retention and referrals

Supplier Onboarding Executive