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Human Resources Coordinator
CBI Health. Serve as the first point of contact for HR-related inquiries and requests .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in HR policies, practices, and compliance, with strong customer service and coordination skills. Proficient in managing team member data and supporting the employee lifecycle while ensuring attention to detail and accuracy.
Highest-signal resume keywords
Human Capital Management SystemHR Policies and PracticesCustomer Service OrientationStrong Writing SkillsAttention to Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data Input and MaintenanceEmployment Contract AmendmentsEmployment VerificationResearch and Response PreparationNew-Hire Orientation Support
Soft Skills
Exceptional Customer ServiceStrong Coordination Skills
Certifications & Qualifications
ON-AODA CertificationON-IASR Certification
Industry Keywords
Employment StandardsCode of ConductCriminal Record CheckPrivacy in PracticeWorkplace ViolenceHarassment Worker Health & Safety Awareness
About the role
Key responsibilities & impact- Serve as the first point of contact for HR-related inquiries and requests
- Respond to inquiries according to service level agreements and established guidelines
- Address inquiries regarding HR policies, programs, and practices, including pay, benefits, and team member changes
- Prepare and process approved team member changes, employment contract amendment letters, and employment verification letter requests
- Escalate and triage inquiries and requests to appropriate stakeholders
- Input and maintain team member data in the Human Capital Management System
- Verify and upload team member file documents in the Human Capital Management System
- Liaise with stakeholders in support of the employee lifecycle
- Support and facilitate new-hire general orientation
- Research and prepare responses for HR issues
- Support organizational projects and coordinate activities as required
Requirements
What you’ll need- Post-secondary education in Business Administration, Human Resources or equivalent
- Professional proficiency in both English and French is preferred but is not a requirement
- 1–3 years of related experience is an asset
- Understanding of HR policies and program principles and practices
- Understanding of related legislative rules and regulations, such as Employment Standards
- Exceptional customer service orientation and delivery
- Strong writing skills, including consistency of documentation and customization as required
- Strong coordination skills with superior attention to detail and accuracy
- Must be located within Canada
- Required compliance with Code of Conduct, Criminal Record Check, Ethics, Privacy in Practice, Confidentiality, Temporary Work Permit, WHMIS Annual Training, Workplace Violence, Harassment Worker Health & Safety Awareness
- Preferred ON-AODA and ON-IASR certifications
Benefits
Comp & perks- Continuous learning and skills development
- Competitive compensation with comprehensive benefits and rewards package
- Group health, dental and vision benefits, paid 100% by the employer
- Flexible hours, allowing work-life balance and focus on quality of life
- Accommodations throughout the hiring process