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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive leadership in Facilities Management with a focus on operational excellence, financial performance, and customer retention. Proven ability to drive strategic initiatives, manage cross-functional teams, and ensure compliance with governance and QHSE standards.
Highest-signal resume keywords
Profit & Loss ResponsibilityCross-Functional Team LeadershipCustomer Retention StrategiesOperational ExcellenceGovernance and Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Facilities ManagementFinancial AnalysisBusiness PlanningOperational Performance ManagementRisk ManagementTalent DevelopmentStrategic DirectionContract ManagementOrganisational Change ManagementService Delivery
Soft Skills
LeadershipCommunicationStakeholder ManagementCoachingResults-Driven
Tools & Technologies
Microsoft OfficeExcelPowerPointOutlookWord
Certifications & Qualifications
Professional Qualifications in Facilities ManagementBusiness ManagementLeadership
Industry Keywords
Integrated Facilities ManagementTechnical ServicesService OrganisationPolish Facilities Management MarketComplex FM Environments
About the role
Key responsibilities & impact- Lead CBRE Global Workplace Solutions' Facility Management business in Poland
- Set the strategic direction, operational performance and profitable growth of the division
- Lead and oversee overall performance, profitability and strategic development
- Develop and execute business plans supporting sustainable growth, operational excellence and customer retention
- Hold full Profit & Loss responsibility and achieve agreed financial, operational and commercial objectives
- Lead and develop a cross-functional leadership team spanning Regional Management, Finance, Human Resources, Sales & Business Development, Procurement and QHSE
- Provide leadership, coaching and direction to Regional Managers across Poland
- Ensure successful delivery of contractual obligations and service excellence across geographically dispersed customer sites
- Drive operational efficiency, innovation and continuous improvement
- Build and maintain executive-level relationships with customers, industry partners and key stakeholders
- Support customer retention, account development, contract renewals and new business opportunities
- Lead annual budgeting, forecasting, business planning and performance management
- Monitor and influence operational, financial and commercial performance indicators
- Ensure governance, risk management and compliance with contractual, statutory and corporate requirements
- Champion safety, integrity, operational discipline and QHSE standards
- Drive talent acquisition, succession planning, employee engagement and leadership development
- Foster a high-performance culture aligned with CBRE's RISE values
- Identify and resolve complex operational, commercial and organisational challenges
- Act as a key member of the Poland Leadership Team
Requirements
What you’ll need- University degree in Business Administration, Engineering, Facilities Management, Real Estate or a related field; equivalent professional experience will also be considered
- Extensive senior leadership experience within Facilities Management, Integrated Facilities Management, Technical Services or a comparable operational environment
- Proven track record of successfully leading and growing a large-scale service organisation while delivering sustainable financial and operational performance
- Demonstrated experience with full Profit & Loss responsibility and accountability for business results
- Strong experience leading cross-functional management teams across Operations, Finance, Human Resources, Sales, Procurement and support functions
- Experience managing geographically dispersed teams and delivering services across multiple customer locations
- Strong commercial mindset with a proven ability to drive business growth, customer retention and operational excellence
- Experience building and maintaining executive-level relationships with customers and key stakeholders
- Demonstrated success in talent development, succession planning, coaching and building high-performing teams
- Excellent leadership, communication and stakeholder management skills, including the ability to influence and align diverse groups around common objectives
- Strong financial and analytical capabilities, with the ability to translate business insights into effective operational and commercial decisions
- Solid understanding of governance, compliance, risk management and QHSE principles within a service-oriented environment
- Highly organised, results-driven and capable of balancing strategic priorities with operational execution
- Advanced knowledge of Microsoft Office applications, particularly Excel, PowerPoint, Outlook and Word
- Fluent Polish and English language skills, both written and spoken
- Experience working within an international or matrix organisation
- Experience managing industrial, manufacturing, life sciences, technology or other complex FM environments
- Professional qualifications related to Facilities Management, Engineering, Business Management or Leadership
- Experience leading transformation, organisational change or operational improvement programmes
- Strong understanding of the Polish facilities management market and competitive landscape
Benefits
Comp & perks- A highly visible leadership role with significant responsibility and influence within a global market leader
- The opportunity to lead and further develop a nationwide Facility Management business
- A dynamic and entrepreneurial environment that encourages innovation, ownership and strategic decision-making
- Access to world-class learning and development programmes, including internationally recognised professional certifications and leadership development opportunities
- Attractive compensation package including a performance-based annual bonus, company car and a comprehensive benefits package
- International exposure and long-term career development opportunities within CBRE's global organisation
- A collaborative and inclusive culture that values diversity, wellbeing and continuous professional growth
- Flexible and hybrid working arrangements that support work-life balance and individual needs
- The opportunity to work alongside highly experienced leaders and subject matter experts across Europe and beyond