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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational skills and effective communication abilities while managing vendor relationships, service requests, and lease-related obligations. Proficient in coordinating maintenance activities and ensuring compliance with service level agreements.
Highest-signal resume keywords
Vendor Relationship ManagementService Level Agreement AdherenceLease Administration CoordinationMicrosoft Office ProficiencyOrganizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Basic Math SkillsLease-Related ResponsibilitiesWork Order ManagementFacilities Maintenance CoordinationDatabase Entry
Soft Skills
Communication SkillsInquisitive MindsetAbility to Prioritize
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft Outlook
Industry Keywords
Business Operations SupportClient KPIsLandlord CommunicationsService RequestsCompliance
About the role
Key responsibilities & impact- Provide basic day-to-day business operations support to an office or property
- Coordinate facilities maintenance and repair activities
- Manage service requests, vendor relationships, work orders, and landlord communications
- Ensure safe, functional, and well-maintained locations
- Meet and exceed client KPIs through timely maintenance-request completion and proactive landlord and vendor follow-up
- Adhere to service level agreements (SLAs)
- Administer lease-related obligations by reviewing requirements and tracking landlord and tenant responsibilities
- Coordinate with Lease Administration teams and ensure compliance with lease terms
- Review and enter standard agreements and transactions into the database
- Assist with creating files compliant with company and state requirements
- Obtain necessary verifications from sales professionals on various contingencies
- Use existing procedures to solve straightforward problems and deliver work under close supervision and guidance
Requirements
What you’ll need- High School Diploma or GED with up to 2 years of job-related experience
- Ability to follow basic work routines and standards in the application of work
- Communication skills to exchange straightforward information
- Working knowledge of Microsoft Office products, including Word, Excel, and Outlook
- Strong organizational skills with an inquisitive mindset
- Basic math skills, including calculating percentages, discounts, and markups
- Ability to effectively prioritize and coordinate a high volume of work orders, landlord communications, lease-related responsibilities, and vendor activities in a dynamic, fast-paced setting
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
- Disability benefits
- Paid holidays
- Vacation