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Cbtalents

French-Speaking Customer Advisor

Cbtalents

. Handle customer calls regarding their existing loans and new financing projects .

Posted 11/3/2026full-timeBraga • PortugalMid-LevelSenior💰 €930 per monthWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer relationship management and financing solutions, with a strong focus on delivering high-quality customer experiences and identifying sales opportunities. Proficient in handling customer inquiries and managing credit applications within established procedures.

Highest-signal resume keywords
Fluent FrenchCustomer Relationship ManagementSales Opportunity IdentificationCredit Application AssistanceHybrid Work Availability

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
CommunicationCustomer ServiceProblem-SolvingRelationship Building
Industry Keywords
Financing SolutionsLoan ManagementCustomer ExperienceSecurity GuidelinesProcedures Compliance

About the role

Key responsibilities & impact
  • Handle customer calls regarding their existing loans and new financing projects
  • Understand customers’ needs and propose suitable financing solutions
  • Build trusted relationships and ensure a high-quality customer experience
  • Identify sales opportunities during customer interactions
  • Manage cases in accordance with procedures and security guidelines
  • Assist customers with their credit applications and financing projects

Requirements

What you’ll need
  • Fluent or native-level French
  • Already residing in Portugal, Braga, Aveiro, or the surrounding areas
  • Available to work under a hybrid model
  • Available Monday to Friday between 7:00 a.m. and 7:00 p.m., according to rotating schedules
  • Candidates residing within 50 km of the office must collect their IT equipment on site
  • No relocation assistance is provided

Benefits

Comp & perks
  • Welcome bonus: €2,000, paid in 12 monthly installments during the first year
  • €80 complexity bonus for 11 months
  • Hybrid model: 3 days of remote work and 2 days on site per week
  • Monday-to-Friday schedule
  • Weekends off
  • Initial 6-month contract
  • IT equipment shipped to candidates residing more than 50 km from the office