Cbtalents

Customer Support

• Handle customer enquiries via phone, chat and email
• Provide assistance with automotive and digital products
• Troubleshoot issues and offer effective solutions
• Document customer interactions and resolutions accurately in CRM systems
• Collaborate with colleagues to improve the customer experience
• Stay up to date with the latest offers, policies and services
• Maintain high standards of quality, efficiency and customer satisfaction

Explore German Customer Support at Cbtalents. Review requirements and application details.

German Customer Support

Customer Advisor

• Handle customer calls regarding their existing loans and new financing projects
• Understand customers’ needs and propose suitable financing solutions
• Build trusted relationships and ensure a high-quality customer experience
• Identify sales opportunities during customer interactions
• Manage cases in accordance with procedures and security guidelines
• Assist customers with their credit applications and financing projects

Explore French-Speaking Customer Advisor at Cbtalents. Review requirements and application details.

French-Speaking Customer Advisor

• Handle customer inquiries by phone, chat, and email
• Provide support with questions about automotive and digital products
• Analyze issues and provide appropriate solutions
• Accurately document customer interactions and solutions in the CRM system
• Collaborate with colleagues to improve the customer experience
• Regularly update knowledge of products, policies, and services
• Ensure high standards of quality, efficiency, and customer satisfaction

Open roles

German Customer Support

French-Speaking Customer Advisor

German Customer Support

German Customer Support

German Customer Support