Audit Specialist

CCC Intelligent Solutions

. Lead discussions with customers to understand their business guidelines and claims processes, ensuring solutions effectively support their needs.

Posted 9/29/2026full-timeRemote • United StatesMid-LevelSenior💰 $62,624 - $70,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in analyzing complex data to provide actionable recommendations and enhance customer performance in the insurance claims process. Proficient in developing business rules and collaborating with customers to maximize the value of estimating and workflow solutions.

Highest-signal resume keywords

Business Rule DevelopmentData AnalysisCustomer ConsultationStrong Communication SkillsInsurance Claims Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisBusiness Rule DevelopmentPresentation SkillsProblem Solving

Soft Skills

Strong Written CommunicationStrong Verbal CommunicationCreative Problem-Solver

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft PowerPoint

Industry Keywords

Insurance Claims ProcessAudit Rules EngineEstimating SolutionsWorkflow Solutions

About the role

Key responsibilities & impact

Lead discussions with customers to understand their business guidelines and claims processes, ensuring solutions effectively support their needs.
Develop and maintain business rules using CCC’s Audit rules engine.
Conduct in-depth analysis of Audit rule results to identify patterns, trends, and improvement opportunities.
Consult with customers and provide actionable recommendations to help them achieve performance goals.
Respond to troubleshooting requests from customers and internal account teams.
Partner with Product Development to initiate new rule templates and propose solution enhancements.
Set clear expectations and ensure timelines and deliverables are understood and met.
Partner closely with customers and prospects to understand business needs and maximize the value of CCC’s Estimating and Workflow solutions.

Requirements

What you’ll need

Bachelor’s degree required.
Proficiency in Microsoft Word, Excel, and PowerPoint.
Strong written and verbal communication skills.
Experience analyzing complex data and drawing meaningful conclusions.
Strong presentation skills with confidence presenting to customers.
Creative problem‑solver able to work independently.
Knowledge of the insurance claims process is a plus.
A video interview is required for this position.
Candidates are not permitted to use generative AI or automated assistance during interviews unless explicitly allowed by the interview team for a specific exercise.

Benefits

Comp & perks

401K Match
Paid time off
Annual Incentive Plan Performance Bonus
Comprehensive health insurance
Adoption Assistance
Tuition Reimbursement
Wellness Programs
Stock Purchase Plan options
Employee Resource Groups