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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing customer relationships and driving sales growth in the LTL transportation sector. Proficient in utilizing CRM systems for tracking customer interactions and maintaining organized sales processes.
Highest-signal resume keywords
LTL Transportation ExperienceB2B Sales ExperienceCRM ProficiencyCustomer Relationship ManagementStrong Interpersonal Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ExperienceConsultative SellingLead QualificationRevenue Growth TargetingCustomer Support
Soft Skills
Self-MotivatedOrganizational SkillsAnalytical SkillsDecision-Making SkillsVerbal Communication
Tools & Technologies
CRM SystemsMicrosoft OfficeMobile Applications
Certifications & Qualifications
Valid Driver's License
Industry Keywords
LogisticsTransportation ServicesFreight ShippingLess-Than-TruckloadSales Processes
About the role
Key responsibilities & impact- Build and manage a portfolio of customers shipping freight via Less-Than-Truckload (LTL) transportation
- Qualify 25+ inbound leads per week using a structured discovery process
- Conduct consultative discovery calls to understand customer shipping needs, pain points, and requirements
- Position the service-based value proposition against price-only competitors
- Manage the three-week conversion period with systematic follow-up and proactive customer engagement
- Handle the first three weeks post-conversion with intensive customer support
- Maintain 50+ retained customer relationships with consistent touchpoints and value-added service
- Use CRM daily to track activities, opportunities, and customer interactions
- Follow established sales processes and complete assigned tasks within company systems
- Coordinate with operations, customer service, and claims teams to resolve issues
- Target $750k annual revenue growth through 8-10 new $50k+ customers per year
- Identify and qualify truckload opportunities and coordinate introductions to NAL
- Cover designated sales territories, traveling as needed to develop new business, service existing accounts, and maintain customer contact
- Perform other duties as assigned
Requirements
What you’ll need- 1-3 years of sales experience, preferably in the LTL, logistics, or transportation services
- B2B sales experience preferred but not required
- Comfortable with CRM systems, mobile applications, and Microsoft Office
- Ability to work within structured processes
- Self-motivated with ability to work independently
- Valid driver's license and reliable transportation
- Strong interpersonal skills with the ability to effectively engage with individuals from diverse backgrounds
- Excellent organizational, written and verbal communication, analytical, and decision-making skills
- Ability to travel when necessary
- Ability to work irregular hours and/or on weekends as necessary
Benefits
Comp & perks- Medical, Dental, Vision, and Life Insurance
- PTO
- Paid Holidays
- Volunteer Time Off
- Wellness Time Off
- 401K Retirement Plan - Match up to 4%
- Biweekly Pay
