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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in consultative sales and customer relationship management within the LTL transportation sector, focusing on revenue growth and customer retention. Proficient in utilizing CRM systems and structured sales processes to drive business development and enhance customer engagement.
Highest-signal resume keywords
LTL Transportation SalesCRM Systems ProficiencyB2B Sales ExperienceCustomer Relationship ManagementConsultative Selling
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ExperienceLead QualificationCustomer EngagementRevenue Growth TargetingAnalytical Skills
Soft Skills
Interpersonal SkillsOrganizational SkillsCommunication SkillsDecision-Making SkillsSelf-Motivated
Tools & Technologies
Microsoft OfficeMobile Applications
Certifications & Qualifications
Valid Driver's License
Industry Keywords
LogisticsTransportation ServicesFreight ShippingConsultative SalesCustomer Support
About the role
Key responsibilities & impact- Build and manage a portfolio of customers shipping freight via Less-Than-Truckload (LTL) transportation through consultative, relationship-focused sales
- Qualify 25+ inbound leads per week using a structured discovery process
- Conduct consultative discovery calls to understand customer shipping needs, pain points, and requirements
- Position the service-based value proposition against price-only competitors
- Manage a 3-week conversion period with systematic follow-up and proactive customer engagement
- Handle the first 3 weeks post-conversion with intensive customer support
- Maintain 50+ retained customer relationships with consistent touchpoints and value-added service
- Use CRM daily to track activities, opportunities, and customer interactions
- Follow established sales processes and complete assigned tasks within company systems
- Coordinate with operations, customer service, and claims teams to resolve issues
- Target $750k annual revenue growth through 8-10 new $50k+ customers per year
- Identify and qualify truckload opportunities and coordinate introductions to NAL
- Cover designated sales territories, traveling as needed to develop new business, service existing accounts, and maintain customer contact
- Perform other duties as assigned
Requirements
What you’ll need- 1-3 years of sales experience, preferably in the LTL, logistics, or transportation services
- B2B sales experience preferred but not required
- Comfortable with technology: CRM systems, mobile applications, Microsoft Office
- Ability to work within structured processes
- Self-motivated with ability to work independently
- Strong interpersonal skills with the ability to effectively engage with individuals from diverse backgrounds
- Excellent organizational, communication (written and verbal), analytical, and decision-making skills
- Valid driver's license and reliable transportation
- Ability to travel when necessary
- Ability to work irregular hours and/or on weekends as necessary
Benefits
Comp & perks- Medical, Dental, Vision, and Life Insurance
- PTO
- Paid Holidays
- Volunteer Time Off
- Wellness Time Off
- 401K Retirement Plan - Match up to 4%
- Biweekly Pay
