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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational and communication skills while effectively managing vendor and client relationships. Proficient in project management tools and maintaining accurate records to ensure timely follow-ups and issue resolution.
Highest-signal resume keywords
Sitetracker ExperienceSalesforce ProficiencyProject Management SkillsStrong Written CommunicationDetail-Oriented Organization
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementOrder TrackingData ManagementSpreadsheet ProficiencyStatus Update Preparation
Soft Skills
Professional EngagementConfident Follow-UpSelf-DirectedDependableProcess-Minded
Tools & Technologies
SitetrackerSalesforceCRM SystemsGoogle SheetsExcel
Industry Keywords
TelecomLogisticsProcurementOperationsCustomer Support
About the role
Key responsibilities & impact- Serve as a primary point of contact for vendors and clients
- Confirm orders and request status updates
- Schedule site surveys, provisioning calls, reminders, and follow-ups
- Ensure open items are resolved
- Maintain accurate Sitetracker records, including project tasks, milestone dates, ownership fields, and order statuses
- Coordinate vendors, clients, and internal team members across U.S. time zones
- Track vendor orders, agreements, approvals, aging items, missing information, and upcoming deadlines
- Monitor project activity and identify potential issues early
- Maintain accurate Excel, Google Sheets, and related trackers
- Prepare and communicate clear status updates between vendors, clients, and internal stakeholders
- Keep sourcing-team data current, communication flowing, and orders moving
Requirements
What you’ll need- Bachelor’s degree in business, Communication, Supply Chain or equivalent experience
- 2-3 years’ experience
- Strong written communication skills
- Ability to engage professionally with vendors and clients through email, Slack, and video meetings
- Confident and courteous follow-up style
- Highly organized and detail-oriented
- Ability to identify missing dates, incomplete information, and records that do not match current project status
- Comfortable working in spreadsheets and learning new tools, including CRM and project management systems
- Self-directed, dependable, and process-minded
- Judgment to manage recurring tasks and raise issues before they become roadblocks
- Hands-on experience with Sitetracker, Salesforce, or a comparable project management or CRM platform preferred
- Experience in telecom, logistics, procurement, operations, customer support, or another role requiring frequent coordination and follow-through preferred
Benefits
Comp & perks- Free daily lunch for onsite team members in Cedar Rapids
- Comprehensive health benefits
- Gym membership reimbursement
- 401(k)
- Paid time off
- Ongoing development opportunities
- Hybrid work arrangement
