Patient Accounts Receivable Representative

CCRM Fertility

. Track and collect patient account payments from insurance providers .

Posted 9/22/2026full-timeRemote • New Jersey • United StatesJunior💰 $24 - $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing patient accounts receivable processes, including insurance reconciliation and billing for insurance-covered procedures. Strong communication skills and the ability to foster positive relationships with patients and vendors are essential.

Highest-signal resume keywords

Insurance ReconciliationPatient Accounts Receivable ManagementReproductive Medicine ExperienceEIVF FamiliarityData Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Insurance Payment ProcessingAppeals CompletionAccount Status ManagementRevenue Efficiency MaximizationPatient Interaction Recording

Soft Skills

CommunicationRelationship BuildingProfessionalism

Tools & Technologies

ComputerTelephonePhotocopierScanner

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Patient Account PaymentsInsurance ProvidersBilling QuestionsWomen’s HealthCCRM Fertility

About the role

Key responsibilities & impact

Track and collect patient account payments from insurance providers
Manage patient accounts receivable processes
Minimize outstanding receivables and maximize revenue efficiency
Support inter-company patients with insurance, account status, and billing questions
Record all patient interactions and account task updates
Keep patient statement balances current
Process and post insurance payments received
Coordinate billing for insurance-covered procedures according to business office policy
Complete appeals and send documentation for incorrect, low, or denied insurance reimbursements
Foster positive relationships with vendors, patients, and customers through professional payment interactions
Perform other specific duties as assigned
Report to the RCM Supervisor

Requirements

What you’ll need

High School Diploma or GED required
1+ year in insurance reconciliation and working with insurance providers
Previous experience in reproductive medicine or Women’s health is preferred
Prior experience with calling insurances and EIVF preferred
Ability to work weekends, evenings, and holidays, on a rotating basis
Eligibility and authorization to work in the United States
Successful completion of CCRM Fertility’s onboarding process
Ability to communicate with others and work on a computer
Ability to spend prolonged periods preparing and analyzing data and figures
Close visual acuity for viewing a computer terminal and extensive reading
Ability to operate standard office machines and equipment, including computer, telephone, photocopier, and scanner

Benefits

Comp & perks

Generous Paid time-off (PTO) and paid holidays
Medical, Dental, and Vision Insurance
Health benefits eligible the first day of the month following your start date
401(k) Plan with Company Match (first of the month following 2 months of service)
Basic & Supplement Life Insurance
Employee Assistance Program (EAP)
Short-Term Disability
Flexible spending including Dependent Care and Commuter benefits
Health Savings Account
CCRM Paid Family Medical Leave (eligible after 1 year)
Supplemental Options (Critical Illness, Hospital Indemnity, Accident)
Professional Development, Job Training, and Cross Training Opportunities
Bonus Potential
Potential for Over-time Pay (Time and a half)
Holiday Differential Pay (Time and a half)
Weekend Shift Differential Pay ($4.00 per hour)
Flexible work arrangements
Region-specific benefits