CCRM Fertility

Accounts Receivable

• Track and collect patient account payments from insurance providers
• Manage patient accounts receivable processes
• Minimize outstanding receivables and maximize revenue efficiency
• Support inter-company patients with insurance, account status, and billing questions
• Record all patient interactions and account task updates
• Keep patient statement balances current
• Process and post insurance payments received
• Coordinate billing for insurance-covered procedures according to business office policy
• Complete appeals and send documentation for incorrect, low, or denied insurance reimbursements
• Foster positive relationships with vendors, patients, and customers through professional payment interactions
• Perform other specific duties as assigned
• Report to the RCM Supervisor

Patient Accounts Receivable Representative