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About the role
Key responsibilities & impact- Build and maintain relationships with high-profile, strategic CDP customers
- Ensure customer retention through understanding customer needs and maintaining client satisfaction
- Identify cross-selling opportunities and develop greenfield sales opportunities
- Prepare and present customized business proposals and presentations
- Influence market renewal strategies with the Market Director
- Develop renewal plans, set targets, and monitor performance against objectives
- Mentor junior team members on strategy development and execution
- Negotiate renewals, licences, and contracts
- Monitor market trends, competitive landscape, and client feedback
- Manage sales pipeline and forecasting in Dynamics 365
- Track and report sales performance, pipeline status, and key metrics to senior management
- Represent CDP at industry events, conferences, and networking opportunities
- Collaborate across teams to maintain an up-to-date customer picture and internal communication
- Improve business development processes and strategies
- Participate in regular 1:1s and performance and development conversations
- Promote a respectful, inclusive workplace and live CDP values
Requirements
What you’ll need- Demonstrable experience in renewals, customer retention, sales, or a related field
- Subject matter expertise preferably within ESG, sustainability or the environmental sector
- Proven track record of achieving sales targets and driving business growth
- Ability to anticipate customer needs and identify opportunities
- Strong ability to build and maintain relationships with clients and partners
- Excellent communication, negotiation, and presentation skills
- Experience selling to financial or non-financial corporates
- Understanding of customers' internal teams responsible for purchase decisions
- Relevant degree qualification or equivalent experience
- Fluent in one or more local languages
- Candidates must live within a commutable distance of the local office
- Comfortable working 2 days in the office per week
- CV must be uploaded in English
Benefits
Comp & perks- Holidays and benefits in accordance with local regulations
- Hybrid work arrangement with 2 days in the office per week
