Director

• Build and maintain relationships with high-profile, strategic CDP customers
• Ensure customer retention through understanding customer needs and maintaining client satisfaction
• Identify cross-selling opportunities and develop greenfield sales opportunities
• Prepare and present customized business proposals and presentations
• Influence market renewal strategies with the Market Director
• Develop renewal plans, set targets, and monitor performance against objectives
• Mentor junior team members on strategy development and execution
• Negotiate renewals, licences, and contracts
• Monitor market trends, competitive landscape, and client feedback
• Manage sales pipeline and forecasting in Dynamics 365
• Track and report sales performance, pipeline status, and key metrics to senior management
• Represent CDP at industry events, conferences, and networking opportunities
• Collaborate across teams to maintain an up-to-date customer picture and internal communication
• Improve business development processes and strategies
• Participate in regular 1:1s and performance and development conversations
• Promote a respectful, inclusive workplace and live CDP values

Associate Director, Relationship Management

Manager

• Translate CDP’s coalition-building strategy and priorities into actionable workplans, milestones and deliverables
• Manage assigned coalition initiatives and workstreams from planning through implementation
• Monitor progress and adjust approaches as needed
• Manage project plans, timelines, meetings, documentation and follow-up
• Track deliverables, stakeholder commitments, budgets, risks, decisions and milestones
• Identify implementation challenges and recommend or implement solutions
• Manage partner relationships and coordinate onboarding and engagement of coalition participants
• Hold contributors accountable for commitments and escalate significant risks or barriers
• Support engagement with funders, humanitarian organizations, grassroots networks and other stakeholders
• Plan and facilitate coalition meetings, workshops and convenings
• Synthesize discussions, learning and stakeholder input into summaries, recommendations, talking points and knowledge-sharing materials
• Navigate differing stakeholder perspectives and identify opportunities for alignment and collective action
• Foster cross-departmental collaboration within CDP
• Assist with fundraising materials, grant proposals and reporting
• Represent CDP at select convenings and peer network events
• Track fundraising commitments, coalition budgets and resource needs
• Document coalition value, outcomes and stories for communications
• Collaborate with fund management, marketing and communications, development, and strategy and innovations teams
• Improve internal processes, tools and systems for coalition building
• Share lessons and contribute to effective coalition-building practices
• Report to the director of coalition building and support organization-wide priorities

Manager, Coalition Building

Data Specialist

• Support the development of methodologies and best practices to measure data quality across CDP
• Support and develop data cleansing solutions to address quality issues
• Help develop and operationalise dashboards to monitor data improvement
• Work with colleagues to define data quality metrics and reporting to resolve issues
• Help develop and maintain data quality reports supporting improvements in specific data domains
• Promote a data-first attitude toward data quality and governance across CDP
• Participate in regular 1:1s and performance and development conversations
• Contribute to a respectful and inclusive workplace
• Work with internal stakeholders including CDP Data Owners, Stewards, Custodians and Users
• Work with external stakeholders including CDP Disclosers, Requesters, Data Users, and other customers

Associate Director, Relationship Management

Manager, Coalition Building

Data Quality Specialist