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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing client relationships and complex projects within the nonprofit disaster management sector, while effectively leading product development and client engagement strategies. Proficient in utilizing technology and tools to enhance service delivery and client interactions.
Highest-signal resume keywords
Client Relationship ManagementProject ManagementProduct OwnershipProposal WritingMicrosoft 365 Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Disaster ManagementNonprofit Due DiligenceGrantmakingService Process DevelopmentDigital Tool Management
Soft Skills
Excellent WritingSound JudgmentCollaborationIndependent Leadership
Tools & Technologies
CRM SystemsClient Portals
Industry Keywords
PhilanthropyConsultingClient ServicesCorporate Giving ProgramsAdvisory Services
About the role
Key responsibilities & impact- Lead CDP Partner Connect, its disaster intelligence service for funders
- Own Partner Connect’s roadmap, delivery model, templates and timelines
- Finish enhancement work and lead the updated product launch
- Lead Partner Connect client relationships and run regular briefings on active disasters and recovery
- Coordinate production with grants, education, research and program teams
- Monitor disasters, gather information from partners and prepare vetted nonprofit recommendations
- Deliver quarterly impact reports and provide clear guidance when disasters strike
- Build scalable tools and processes, including a client-facing portal
- Grow the client base through outreach, proposals, scopes of work, pricing and renewals
- Track client engagement and document delivered value
- Support and manage Advisory Services projects, including curriculum, learning and planning engagements
- Lead client-facing webinars, business development meetings and expert consultations
- Develop new Advisory Services offerings
- Connect clients with CDP grants, education and convening offerings
- Support organizational initiatives and strategy development
- Represent CDP at external events
- Collaborate across the organization and perform other assigned duties
- Travel throughout the year and attend periodic on-site client meetings, conferences and staff retreats
- Coordinate occasional evening and weekend work when major disasters occur
Requirements
What you’ll need- At least 5-7 years in consulting, client services, philanthropy, non-profit disaster management or a related field
- Experience managing client relationships and complex projects in tight timelines
- Experience advising corporate or private foundations, donor-advised fund sponsors or corporate giving programs
- Experience owning a product, service line or program, including its quality and its revenue
- Experience representing organizations in rooms with senior leaders at foundations and corporations
- Ability to lead client meetings independently or collaboratively
- Excellent writing and ability to produce client-ready material requiring little editing
- Sound judgment in fast-moving, ambiguous situations
- Experience building working relationships across teams to deliver to clients
- Proficiency with Microsoft 365 and comfort building or applying new technology in day-to-day work
- Preferred: experience building repeatable service processes and managing digital tools such as client portals
- Preferred: familiarity with nonprofit due diligence or grantmaking
- Preferred: experience writing proposals or growing a book of new clients
- Preferred: experience with CRM systems
- Preferred: supervisory experience leading teams and developing talent
- Commitment to CDP’s mission and strategy
- Must be eligible to work in the United States now and in the future
- Must be based in Mountain, Central, or Eastern US time zones
- Must provide documentation of legal eligibility to work in the United States for an extended period
Benefits
Comp & perks- Fully remote work arrangement
- Travel to 2-3 conferences per year
- Attendance at 2-3 staff retreats per year
- Employee engagement and relationship-building opportunities
- Equal employment opportunities and anti-discrimination protections
