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CDW

Advanced Technology Sales Representative

CDW

. Team with and maximize the productivity of specific Advanced Technology Account Executives .

Posted 11/9/2026full-timeRemote • Illinois • United StatesMid-LevelSenior💰 $65,000 - $84,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong account management and customer relationship skills, with a focus on delivering exceptional customer experiences and managing complex orders using SPS and AS400 systems. Possesses effective communication and organizational abilities to support sales operations and collaborate with internal teams.

Highest-signal resume keywords
Account ManagementCustomer Relationship BuildingSPS System ProficiencySales Operations ExperienceAdvanced Technology Knowledge

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Order ManagementContract Pricing ManagementPipeline ReportingStatement of Work ProcessingReturn Merchandise Authorization Handling
Soft Skills
Excellent Communication SkillsDetail OrientedEffective Interpersonal SkillsEnergetic and EnthusiasticAbility to Multitask
Tools & Technologies
SPSAS400Office Applications
Certifications & Qualifications
Advanced Technology Certifications (e.g., Cisco)
Industry Keywords
Advanced TechnologyComputer HardwareSoftware SolutionsSales OperationsClient Executive Support

About the role

Key responsibilities & impact
  • Team with and maximize the productivity of specific Advanced Technology Account Executives
  • Partner with and provide sales and account management support to assigned Client Executives
  • Build customer relationships and learn customer business needs
  • Manage daily customer communications
  • Support customers with order status updates, quotes, and other requests
  • Provide proactive information that may affect customer business
  • Participate in Services Kick-Off Calls, Status Updates, and Project Completion meetings
  • Attend weekly branch office huddles in person or via phone if remote
  • Maintain in-depth knowledge of relevant products, promotions, and announcements
  • Interface with Advanced Technology OEM partners
  • Manage customer-specific contract pricing programs and reporting requirements
  • Enter complex advanced technology orders using SPS and AS400 systems
  • Submit and manage deal registrations
  • Create pipeline reports and attend monthly pipeline meetings
  • Manage customer SMARTnet contracts
  • Process Statements of Work (SoW)
  • Handle return merchandise authorizations (RMAs)
  • Coordinate hardware delivery scheduling
  • Check applicable rebates and promotions
  • Complete product training and partner accreditation when applicable
  • Provide administrative and expense support for supported Client Executives
  • Complete special projects as requested
  • Develop relationships with internal departments
  • Deliver an extraordinary customer experience

Requirements

What you’ll need
  • 3+ years of experience as a CDW ISR, Account Manager, Account Executive, or Supervisor or Manager in Sales or Sales Operations
  • Excellent communication skills
  • Detail oriented
  • Effective interpersonal skills
  • Energetic and enthusiastic
  • Working knowledge of Office applications and SPS
  • Demonstrated ability to multitask, organize and prioritize
  • Confident with customer interactions
  • Ability to remain in a stationary position 50% of the time while constantly operating a computer or other office productivity equipment
  • Ability and willingness to travel up to 10% or as needed to other CDW locations, meeting and client sites
  • Professional, mature, team-oriented attitude
  • College Degree is a plus
  • Prior experience selling computer hardware, software, solutions or services is a plus
  • Certifications in Advanced Technology (e.g., Cisco) are a plus
  • 3 years of work experience within the AT industry is a plus
  • Proven ability to undertake and successfully complete special projects is a plus

Benefits

Comp & perks
  • Annual bonus target of $12,000 subject to terms and conditions of plan
  • Benefits package (see benefits overview)
  • Remote work arrangement
  • Internal and external training opportunities
  • Partner Product accreditation opportunities
  • Professional growth and learning opportunities
  • Travel reimbursement/expense support implied through handling expenses