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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing billing processes, purchase orders, and compliance documentation while ensuring accuracy and effective communication with stakeholders. Proficient in data management and reporting using Power BI, with a strong focus on achieving operational goals.
Highest-signal resume keywords
Billing Process ManagementPower BI Data ManagementMicrosoft Office ProficiencyStakeholder Relationship BuildingAttention to Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Billing ProcessPurchase Order ManagementITAD Compliance ChecksData CapturePower BI Reporting
Soft Skills
Strong CommunicationProactive InitiativeAnalytical MindsetCollaborationAttention to Detail
Tools & Technologies
Microsoft OfficePower BI
Industry Keywords
Professional ServicesContractor TimesheetsSales OrdersForecastingRevenue Activities
About the role
Key responsibilities & impact- Own the monthly billing process for Professional Services engagements
- Manage open purchase and sales orders end to end through completion
- Set ETA dates, chase status updates, and close orders promptly
- Raise accurate purchase orders for third-party Professional Services within SLA timeframes
- Reconcile contractor and agency-worker timesheets against purchase orders and invoices
- Create, issue, and manage client sign-off documentation
- Complete ITAD compliance checks and maintain required documentation
- Capture and upload accurate data to Professional Services Power BI
- Review weekly Power BI reports and resolve inaccuracies
- Contribute to Professional Services forecasting and revenue activities
- Liaise with Resourcing, Sales Account Managers, suppliers, and other stakeholders
- Manage shared mailbox communications and keep requesters informed
- Resolve new requests, amendments, and escalations accurately and promptly
- Follow team processes and achieve at least 95% monthly accuracy
Requirements
What you’ll need- Previous experience in an administrative role
- Strong communication skills
- Proficient with Microsoft Office products, including Outlook, Word, and Excel
- Excellent attention to detail
- Ability to work with established procedures under moderate supervision
- Track record of achieving and exceeding goals
- Ability to develop and build relationships with a range of stakeholders
- Proactive and takes initiative
- Methodical and analytically minded
- Willingness to engage with evolving technology and tools
- Curiosity, learner’s mindset, and willingness to explore and adapt to AI
- Ability to work collaboratively with internal and external stakeholders
Benefits
Comp & perks- Hybrid work arrangement
- AI learning and development opportunities
- Collaborative and supportive work environment
- Growth support and professional development
- Equal opportunity employment