Business Development Advisor

. Proactively review install-base and renewal opportunities with sellers .

Posted 10/15/2026full-timeToronto • CanadaMid-LevelSenior💰 CA$43,300 - CA$55,700 per yearWebsite

Key responsibilities & impact

Proactively review install-base and renewal opportunities with sellers
Identify expansion, refresh and modernization needs
Clarify customer opportunities and connect account teams with appropriate CDW resources
Help sellers navigate partner programs and coordinate follow-up
Route commercial questions and technical requirements to specialists
Manage deal registration, program and deal-process coordination, timely follow-up and clear handoffs
Participate in Customer Success Advocate activities
Use Gainsight to support client conversations about usage and adoption
Document insights and surface opportunities to increase customer value
Complete quarterly IBM badge requirements and apply learning in seller and customer conversations
Support quarterly business reviews by maintaining activity and opportunity information
Prepare updates and follow through on agreed actions
Track partner revenue growth, profitability and net-new customer activations

What you’ll need

Curiosity, sound commercial judgement and dependable execution
Clear communication and relationship-building skills
Ability to listen to customer needs and ask useful questions
Ability to work constructively with sellers, partners and specialists
Proactive approach to finding opportunities and following through
Organization and attention to detail to manage several priorities, accurate records and timely handoffs
Comfort using business systems and interpreting activity and opportunity information
Willingness to learn hardware, software and partner processes
Ability to complete ongoing learning and badges
IBM product or partner-program knowledge, experience supporting sales or customer success, and familiarity with Gainsight or similar systems are useful assets, not prerequisites

Comp & perks