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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in business development strategies for DeviceCycle programs, with a strong focus on device lifecycle services and cross-functional collaboration. Proven ability to manage complex initiatives, deliver impactful presentations, and drive program growth through analytical and problem-solving skills.
Highest-signal resume keywords
Device Lifecycle ServicesBusiness Development SkillsOpportunity QualificationPresentation SkillsAnalytical Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
DeviceCycle Program DevelopmentMarket Trend AnalysisProgram Performance MonitoringPricing Input DefinitionOperational Workflow DesignRFP/RFI Response DevelopmentForecastingSolution PositioningPipeline BuildingTraining Resource Creation
Soft Skills
CollaborationCommunicationOrganizational SkillsProblem-SolvingSelf-Directed
Certifications & Qualifications
Bachelor’s Degree or Equivalent Experience
Industry Keywords
Technology MarketLifecycle ServicesWarranty ProgramsAccidental Damage ProtectionRepair ServicesDeploymentRefreshRecoveryDisposition ProgramsCross-Functional Stakeholders
About the role
Key responsibilities & impact- Develop and execute business development strategies to grow, adopt, and expand CDW DeviceCycle programs aligned to AIG
- Partner with CDW sales, Lifecycle Services, OEM, AIG, and operational teams to support programs and resolve needs
- Identify, evaluate, and help build new DeviceCycle opportunities aligned with customer lifecycle challenges
- Support sales teams with opportunity qualification, solution positioning, forecasting, and program performance visibility
- Lead or support customer discussions, presentations, RFP/RFI responses, and proposal development
- Define program requirements, pricing inputs, operational workflows, support models, and launch documentation
- Create and deliver field enablement, training, messaging, and best-practice resources
- Monitor market, customer, and competitive trends and recommend enhancements
- Provide AIG leadership and operations with market trends and DeviceCycle client and prospect intelligence
Requirements
What you’ll need- Bachelor’s degree or equivalent experience
- 5 years of experience in technology market
- Strong understanding of device lifecycle services, including repair, warranty, accidental damage protection, spare device continuity, deployment, refresh, recovery, and disposition programs
- Demonstrated ability to support, position, and grow DeviceCycle or related lifecycle services programs
- Experience identifying, evaluating, and developing new program opportunities
- Ability to collaborate with sales, Lifecycle Services, OEM, AIG, operations, finance, legal, and other cross-functional stakeholders
- Strong business development skills, including pipeline building, opportunity qualification, forecasting, and value messaging
- Excellent presentation, written communication, and storytelling skills
- Proven ability to coordinate complex, cross-functional initiatives from concept through launch
- Highly organized and detail-oriented; able to manage multiple priorities and meet deadlines
- Strong analytical, planning, and problem-solving skills
- Ability to exercise discretion and maintain confidentiality
- Self-directed, results-oriented, and able to work independently with minimal oversight
- High energy and team-oriented
- Ability and willingness to travel up to 25% or as needed to other CDW locations or client sites
- Ability to understand, remember, and apply oral and/or written instructions
- Ability to excel in a high-touch, high-volume environment
- Experience with device lifecycle services, warranty, accidental damage protection, repair, or related technology services programs preferred
- Proven success developing, launching, or growing technology services programs preferred
- Demonstrated business development experience preferred
Benefits
Comp & perks- Annual bonus target of 53.85% subject to terms and conditions of plan
- Hybrid in-office schedule
- Benefits package (details provided at https://cdw.benefit-info.com/)
- Opportunities to engage with evolving technology and tools, including AI
- Collaborative environment with supported growth and contributions