Consulting Solution Architect – Cisco ThousandEyes

CDW

. Develop consulting-led engagements, including observability assessments, digital experience assessments, application visibility reviews, network performance evaluations, user experience monitoring engagements, and operational maturity assessments .

Posted 10/27/2026full-timeRemote • United StatesSeniorLead💰 $121,450 - $170,010 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in developing consulting-led engagements and strategic recommendations for observability and digital experience monitoring. Proficient in translating technical findings into actionable business outcomes and collaborating across various organizational functions.

Highest-signal resume keywords

Cisco ThousandEyes SolutionsNetwork MonitoringDigital Experience ManagementCustomer Discovery SessionsEnterprise Networking

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Observability AssessmentsApplication Performance MonitoringNetwork Performance EvaluationsUser Experience MonitoringOperational Maturity AssessmentsAssessment MethodologiesSolution RecommendationsImplementation RoadmapsConsulting DeliverablesCloud Architectures

Soft Skills

Strong Presentation SkillsCommunication SkillsFacilitation SkillsExecutive Engagement SkillsCollaboration Skills

Tools & Technologies

Cisco ThousandEyes Endpoint AgentsCisco ThousandEyes Cloud AgentsCisco ThousandEyes Enterprise AgentsSplunk ObservabilityAppDynamicsMicrosoft AzureAmazon Web ServicesGoogle Cloud

Certifications & Qualifications

Cisco ThousandEyes CertificationsCisco DevNetCCNP EnterpriseCCIE Enterprise Infrastructure

Industry Keywords

IT OperationsNetwork OperationsNOC EnvironmentsDigital Experience MonitoringIT Service Management

Tech Stack

Tools & technologies

AWSAzureCloudITSMSplunk

About the role

Key responsibilities & impact

Develop consulting-led engagements, including observability assessments, digital experience assessments, application visibility reviews, network performance evaluations, user experience monitoring engagements, and operational maturity assessments
Conduct customer workshops, discovery engagements, executive briefings, and strategy sessions
Assess monitoring tools, operational processes, network architectures, and user experience challenges
Develop strategic recommendations and roadmaps across campus, branch, cloud, Internet, SaaS, and hybrid workforce environments
Provide consultative guidance on observability strategy, monitoring operations, network assurance, and user experience optimization
Design and position Cisco ThousandEyes solutions for application monitoring, Internet intelligence, endpoint monitoring, cloud visibility, and network assurance
Develop service offerings, assessment methodologies, reference architectures, statements of work, and reusable consulting deliverables
Translate business and technical requirements into solution recommendations, services opportunities, and implementation roadmaps
Support proof-of-value, demonstration, workshop, and discovery activities
Collaborate with delivery organizations to transition from pre-sales to implementation
Partner with sales teams to identify, qualify, and advance Cisco ThousandEyes opportunities
Drive growth of Cisco ThousandEyes software, subscriptions, professional services, and consulting services revenue
Support account planning and national business development activities
Develop solution plays, customer messaging, competitive positioning guidance, and business value frameworks
Serve as a national subject matter expert for Cisco ThousandEyes, digital experience monitoring, and observability solutions
Maintain knowledge of Cisco ThousandEyes and related Cisco observability technologies
Build strategic technical relationships with Cisco ThousandEyes, Cisco observability teams, and partner organizations
Develop enablement content and coach architects, specialists, engineers, and sellers

Requirements

What you’ll need

Bachelor’s degree or equivalent experience and 7 years in a technical pre-sales, consulting, architecture, engineering, or post-sale delivery role; or 11 years of relevant experience
Experience in network monitoring, observability, digital experience management, application performance monitoring, or IT operations
Strong understanding of enterprise networking, cloud architectures, SaaS platforms, Internet connectivity, and user experience monitoring
Experience conducting customer discovery sessions, workshops, assessments, and consulting engagements
Strong presentation, communication, facilitation, and executive engagement skills
Ability to translate technical findings into business outcomes, strategic recommendations, and actionable solution roadmaps
Demonstrated ability to collaborate across sales, services, delivery, partner, and technical organizations
Ability to independently perform high-quality work with minimal guidance across a national coverage model
Willingness to travel up to 25% or as needed
Cisco ThousandEyes certifications, accreditations, or relevant technical training, a plus
Cisco DevNet, CCNP Enterprise, CCIE Enterprise Infrastructure, or related Cisco certifications, a plus
Experience with Cisco ThousandEyes Endpoint Agents, Cloud Agents, Enterprise Agents, and Internet Intelligence capabilities, a plus
Experience with Splunk Observability or AppDynamics, a plus
Experience supporting Microsoft Azure, Amazon Web Services, or Google Cloud, a plus
Experience with network operations, NOC environments, digital experience monitoring, application monitoring, or IT service management, a plus
Experience developing consulting assessments, advisory services, statements of work, and professional services offerings, a plus
Experience supporting large enterprise and strategic customer environments, a plus

Benefits

Comp & perks

Annual bonus target of 25% subject to terms and conditions of plan
Benefits package (details provided at https://cdw.benefit-info.com/)
Salary ranges may be subject to geographic differentials