Consulting Solution Architect – Digital Experience

CDW

. Develop assessment and service solutions including architecture, optimizations, technology health checks, deployment services, and advisory services .

Posted 10/21/2026full-timeRemote • United StatesSeniorLead💰 $117,000 - $170,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates deep technical expertise in Digital Experience and Unified Communications, with a strong ability to design and communicate complex technical solutions. Proven experience in customer engagement, sales strategies, and collaborative leadership across cross-functional teams.

Highest-signal resume keywords

Digital Experience SolutionsUnified CommunicationsMicrosoft TeamsWebexTechnical Pre-Sales

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Technical ConsultingSolution ArchitectureStatement Of Work WritingAnalytical SkillsProblem-Solving

Soft Skills

Customer EngagementCommunication SkillsCollaborationLeadershipInfluencing Skills

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

RFPContract RequirementsPublic-Sector Buying ProcessesSales StrategiesCustomer-Facing Solutions

About the role

Key responsibilities & impact

Develop assessment and service solutions including architecture, optimizations, technology health checks, deployment services, and advisory services
Lead customer-facing conversations for Digital Experience solutions and provide deep technical guidance across unified communications, Microsoft Teams, Webex, calling, and related solutions
Collaborate with customers, delivery teams, sellers, and sales leaders to provide consultative guidance, develop sales strategies, and support opportunities
Assess customer needs and translate them into clear solution scope, assumptions, deliverables, and statements of work (SOWs)
Analyze technical and competitive considerations to align solutions with customer long-term goals
Maintain strategic relationships with customers, sales, delivery leadership, and key strategic partners
Support state and local customer opportunities, including RFP and contract-related requirements
Serve as a subject matter expert across multiple product and solution families
Contribute to marketing-approved thought leadership including LinkedIn, blogs, and online publications
Drive technical enablement, outreach, coaching, and mentoring initiatives for Solution Architects and sellers
Travel to customer locations up to 25% as needed

Requirements

What you’ll need

Bachelor’s degree required and 8+ years of experience OR 12+ years of work experience required
8+ years of experience in technical pre-sales, consulting, or post-sale delivery roles
Deep technical expertise in Digital Experience and unified communications
Hands-on knowledge of Microsoft Teams, Webex, calling, and related Digital Experience solutions
Ability to write statements of work and define and understand solution scope
Sales or presales background with strong customer-facing communication skills
Strong collaboration and leadership skills with ability to influence cross-functional teams
Excellent customer engagement, communication, and presentation skills
Proven ability to design and communicate complex technical solutions
Strong analytical and problem-solving skills
Ability to work independently with minimal guidance
Ability to travel to customer locations up to 25%
Prior CDW experience or strong knowledge of how CDW operates, is a plus
Experience supporting state and local customers, is a plus
Understanding of RFPs, contract requirements, approval levels, and navigating public-sector buying processes, is a plus
Experience in an OEM, customer, or partner environment with deep industry knowledge plus technical and sales capability, is a plus
Location in the western half of the United States, is a plus

Benefits

Comp & perks

Annual bonus target of 25% subject to terms and conditions of plan
Benefits package detailed at https://cdw.benefit-info.com/
Salary ranges may be subject to geographic differentials
AI fluency and ongoing learning opportunities
Equitable, transparent, and respectful hiring process
Equal opportunity employment