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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing customer credit risk portfolios, conducting credit assessments, and leading teams across multiple locations. Proficient in analyzing financial statements and market data to inform strategic risk decisions while fostering stakeholder relationships.
Highest-signal resume keywords
Credit Risk ManagementTeam LeadershipFinancial AnalysisStakeholder ManagementCredit Insurance Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Credit Risk AssessmentPortfolio ManagementRisk AnalysisFinancial Statement InterpretationCredit Reporting ToolsERP SystemsRisk DashboardsCredit Limit SettingPayment Trend MonitoringMarket Intelligence Analysis
Soft Skills
Analytical SkillsCommunication SkillsProactive Decision-MakingResilienceStakeholder Engagement
Certifications & Qualifications
Professional Qualifications in FinanceCredit Management
Industry Keywords
Trade Credit RiskCustomer OnboardingCredit Insurer RelationshipGovernance FrameworksAI Adoption
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Manage the overall customer credit risk portfolio, ensuring appropriate controls are in place to minimize bad debt exposure
- Assess and approve new customer credit applications, setting suitable credit limits based on risk analysis and financial strength
- Review existing customer accounts regularly, monitoring payment trends, overdue balances, published financial results, and market intelligence
- Identify high-risk accounts and recommend actions such as limit reductions, payment terms changes, or escalations
- Partner with commercial and sales teams to support growth while ensuring credit decisions align with risk appetite
- Challenge or decline orders that exceed approved limits or create unacceptable exposure
- Produce dashboards, reports, and management information on credit risk, portfolio performance, overdue debt, and key trends
- Lead, coach, and develop a team of four direct reports based across South Africa and the UK
- Manage relationships with external credit insurers to ensure adequate coverage and effective claims management
- Drive continuous improvement in credit risk processes, policies, and governance frameworks
- Support senior leadership with insights, recommendations, and strategic risk decisions
- Champion and be accountable for CDW’s vision of becoming an AI-fluent organization, encouraging responsible AI adoption and continuous learning
Requirements
What you’ll need- Proven experience in a Credit Risk Manager, Credit Manager, or similar role within a corporate/commercial environment
- Strong knowledge of trade credit risk, customer onboarding, credit assessments, and portfolio management
- Experience leading and developing teams across multiple locations
- Strong analytical skills with the ability to interpret financial statements, payment behaviour, and market data
- Excellent stakeholder management skills with the confidence to challenge decisions where required
- Strong communication skills with the ability to present risk findings clearly to senior stakeholders
- Knowledge of credit insurance management and insurer relationship oversight
- Experience using credit reporting tools, ERP systems, and risk dashboards
- Commercially minded with the ability to balance business growth and risk mitigation
- Proactive, resilient, and able to make sound decisions in a fast-paced environment
- Professional qualifications in Finance, Credit Management, or a related field would be advantageous
- Comfortable exploring how AI can enhance strategy, decision-making, and team performance