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CDW

Managing Consultant Engineer – ServiceNow

CDW

. Lead project teams, directing coworker and client teams in solution design and development .

Posted 11/12/2026full-timeRemote • United StatesSeniorLead💰 $138,000 - $193,200 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in IT Infrastructure with a focus on large enterprise cross-brand projects, leveraging technical expertise in ServiceNow to develop tailored service offerings. Proven ability to lead project teams, maintain client relationships, and deliver effective presentations and proposals.

Highest-signal resume keywords
IT Infrastructure ExperienceServiceNow ExpertiseProject LeadershipClient Relationship ManagementTechnical Solution Analysis

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
ServiceNow HAMServiceNow SAMServiceNow CMDBEProcurement ProcessTechnical Solution DesignQuality AssuranceBudget ManagementDeliverable ReviewProposal DevelopmentTechnology Evaluation
Soft Skills
Organizational SkillsTime ManagementProblem-Solving SkillsCommunication SkillsMultitasking Ability
Certifications & Qualifications
Bachelor’s DegreeValid U.S. Driver’s License
Industry Keywords
Cross-Brand ProjectsClient EngagementTechnical AdvisorSolution Benefit ContentFast-Paced Environment

Tech Stack

Tools & technologies
ServiceNow

About the role

Key responsibilities & impact
  • Lead project teams, directing coworker and client teams in solution design and development
  • Create business cases, financial justifications, and solution benefit content for customer-ready deliverables and presentations
  • Provide aggregate oversight of technical solutions across multiple projects to ensure synergy and visibility for the solutions delivery team
  • Proactively address or escalate budget issues identified during projects
  • Perform quality assurance for SOW requests meeting size, cross-brand, and complexity triggers
  • Peer review other team members’ deliverables for technical accuracy
  • Maintain client relationships as a trusted Technical Advisor
  • Serve as focal point for communications between multiple departments and clients
  • Recommend solutions and support account teams with proposals, quotations, and presentations
  • Analyze client requirements to develop ServiceNow-specific service offerings across multiple technology solutions
  • Support complex engagements across multiple geographies

Requirements

What you’ll need
  • Bachelor’s degree and 7+ years of IT Infrastructure experience, including 3 years of experience with large enterprise cross-brand projects; or 11+ years of IT Infrastructure experience, including 3 years of experience with large enterprise cross-brand projects
  • Familiarity with eProcurement Process, ServiceNow HAM, SAM, CMDB, and building ServiceNow store applications
  • Ability to multitask and prioritize workload under tight deadlines in a fast-paced environment
  • Proven organizational, time-management, problem-solving, and follow-up skills
  • Ability to manage and escalate technical issues to the appropriate vendor support team
  • Ability to maintain client relationships as a trusted Technical Advisor
  • Ability to serve as focal point for communications between multiple departments and clients
  • Ability to take a lead technical role in reviewing and editing deliverables produced by Engineering and Consulting teams
  • Technical expertise analyzing client requirements to develop ServiceNow offerings
  • Ability to recommend solutions and support proposals, quotations, and presentations
  • Excellent written, presentation, and verbal communication skills
  • Demonstrated experience presenting technology recommendations from a business perspective to internal and external clients
  • Ability to research advanced and complex technology solutions, evaluate alternatives, make recommendations, and present materials to clients
  • Ability to act calmly and productively amid change, ambiguity, and risk
  • Demonstrated experience applying lessons learned to unique problems and reskilling on new technologies
  • Ability and willingness to travel as needed to other CDW locations or client sites
  • Valid U.S. driver’s license required

Benefits

Comp & perks
  • Annual bonus target of 10%, subject to terms and conditions of plan
  • Benefits overview provided at https://cdw.benefit-info.com/
  • Remote work arrangement
  • Opportunity to work with evolving AI technology and tools
  • Supportive, collaborative work environment
  • Growth and learning support