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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product management, particularly in Marketing Automation, CRM, CPQ, PSA, and CLM platforms, while effectively translating business needs into actionable product strategies. Strong analytical skills and experience with Agile methodologies support the ability to drive product adoption and optimize processes across multiple systems.
Highest-signal resume keywords
Product ManagementAgile Delivery ApproachesSalesforce CRMAnalytical SkillsCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product Lifecycle ManagementKPI MonitoringProcess ImprovementUser Feedback AnalysisProduct Strategy Development
Soft Skills
Problem-SolvingNegotiation SkillsInfluencing SkillsAdaptabilityStakeholder Management
Tools & Technologies
Marketing Automation PlatformsCRM SystemsCPQ ToolsPSA SoftwareAI-Enabled Agents
Industry Keywords
Canadian Market RequirementsChange ManagementOperational RequirementsValue Stream ForumsStrategic Initiatives
About the role
Key responsibilities & impact- Support CDW Canada’s selling and services organizations as the primary connection between CDW Canada and Technology and Business Transformation teams
- Translate business needs into product opportunities aligned with Canadian market requirements and CDW’s strategic direction
- Oversee the product lifecycle for Marketing Automation, CRM, CPQ, PSA, and CLM platforms
- Partner with business leaders to define, optimize, and enable processes through technology solutions
- Conduct discovery, gather feedback, and ensure product strategies reflect organizational priorities
- Drive adoption and usage of end-to-end tools supporting CDW lead-to-order processes
- Develop and maintain product strategies and roadmaps
- Prioritize product investments, enhancements, and initiatives
- Translate business objectives and user feedback into product capabilities and features
- Define and monitor KPIs for adoption, business value, efficiency, and user satisfaction
- Represent Canadian business requirements within the broader product organization
- Participate in value stream forums and planning with U.S. Commercial, U.S. Government, and Canada stakeholders
- Partner with product, architecture, and technology teams to evaluate impacts and advocate for regional solutions
- Establish priorities, plan capacity, and support delivery of product initiatives
- Ensure product capabilities address Canadian regulatory, localization, data, and operational requirements
- Drive adoption through communication, change management, and continuous feedback
- Communicate enterprise roadmaps, strategic initiatives, and delivery plans across CDW Canada
Requirements
What you’ll need- Bachelor’s degree or equivalent experience required
- 5+ years of product management or technology experience
- Experience preferably managing multiple products, platforms, or interconnected systems
- Ability to operate effectively in ambiguity and adapt to changing priorities
- Ability to balance competing priorities, dependencies, and stakeholder needs across multiple systems
- Strong analytical and problem-solving skills
- Excellent communication, presentation, negotiation, and influencing skills
- Track record of identifying process and product improvement opportunities
- Experience with Agile delivery approaches, including SAFe, Scrum, and Kanban
- Preferred experience with Salesforce CRM, CPQ, and Certinia PSA
- Preferred experience applying AI and building AI-enabled agents
Benefits
Comp & perks- Market-competitive total rewards package
- Salary based on a 40-hour workweek
- Paid on a bi-weekly payroll schedule
- Equitable, transparent, and respectful hiring process
- AI learning and experimentation culture
- Collaborative environment where growth is supported