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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing the end-to-end sales order process, ensuring accuracy and timeliness while building strong relationships with internal and external stakeholders. Proficient in utilizing CRM systems and ERP solutions to enhance customer experience and support operational execution.
Highest-signal resume keywords
Sales Process UnderstandingCRM Systems ExperienceERP Solutions ProficiencyRelationship BuildingData Input Accuracy
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Order ManagementQuotation ProductionProcess EnhancementClient Contract ExecutionIssue Resolution
Soft Skills
CuriosityMotivatedAccountableEngagementAdaptability
Tools & Technologies
CRM SystemsERP SolutionsReporting Tools
Industry Keywords
Administrative FunctionFast Paced EnvironmentInternational OrganisationCustomer ExperienceVendor Management
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Support the sales organization in the operational execution of sales
- Enhance customers’ overall experience and develop the customer account base
- Support the full end-to-end order process through company systems
- Liaise with internal business units, external vendors, suppliers, and customers
- Produce accurate and timely client-facing quotations within customer margin policies
- Liaise with Customer Services on returns, replacement devices, and query resolution
- Input orders within agreed SLAs with timeliness and accuracy
- Manage customer purchase orders with the procurement team
- Manage customer back-orders
- Build relationships with internal and external customers
- Execute internal- and external-facing documents, reports, and contracts
- Facilitate client contract signatures where necessary
- Maintain knowledge of core vendors and associated portals
- Identify process enhancements
- Ensure data input accuracy and resolve issues
Requirements
What you’ll need- Proven track record of working in an administrative function within a fast paced international organisation
- Ability to follow a defined business process while maintaining curiosity and understanding the rationale
- Strong understanding and experience of the sales process
- Experience building relationships and engaging with multiple internal business units
- Experience using CRM systems, ERP solutions and reporting tools
- Credible, motivated, and accountable approach
- Ability and desire to build meaningful and lasting relationships
- Curiosity, learner’s mindset, and willingness to engage with evolving technology and tools
- Readiness to explore, adapt, and grow with AI integration
Benefits
Comp & perks- Hybrid work arrangement
- Equal opportunity employment